CMMI Institute

Building Service Excellence

Building Course

Build capability in delivering and managing services through this course designed to be taken after the Foundations of Capability course.

What will I learn in this course?

  • Locate information in the CMMI model related to best practices in delivering and managing services.
  • Use the CMMI Services domain to effectively assess, improve, and sustain process capability and performance.

Who should take this course?

This course is intended for anyone interested in improving business performance.

What do I get from this course?

  • Certificate of Completion
  • Prerequisite for serving on a CMMI Appraisal Team for Services Domain appraisals only.

What do I need for this course?

Each student is required to have taken Foundations of Capability before taking this course. This course is composed of lectures and class exercise with time allotted for participant questions and discussion. The format of the course requires that students actively participate throughout the duration of the course without missing any class time.

This course cannot be used as a prerequisite for any advanced CMMI training course.

Price Varies Building Course

1 Day Time Commitment

When is the next course?

  • ,
    16 May, 2024 16 May, 2024 16-16 May, 2024

    Building Service Excellence

    Instructor: Excellence In Measurement Technology

    $630.00

    Excellence in Measurement Technology are pleased to offer this virtual online offering of the CMMI Institute Building Service Excellence course. This course builds on the (pre-requisite) Foundations of Capability course and introduces students to the practices within CMMI V3.0 that that cover service delivery. It will teach you how to understand the Services view of the CMMI and apply it to improve the performance and capability of your own service delivery processes. All our instructors are highly experienced CMMI Practitioners and have a wealth of experience in applying the concepts in a range of different business sectors, to help you apply this course to your own business.

    Event Details

  • Virtual, via Zoom
    20 May, 2024 20 May, 2024 20-20 May, 2024

    Building Service Excellence

    Instructor: Leading Edge Process Consultants

    $600.00

    Learn CMMI Services (CMMI-SVC) from the guy who’s been judiciously applying its key concepts to his own business for more than a dozen years: ⚡Wild Bill Smith⚡, the world’s leading CMMI instructor with over 500 classes taught. Discounted when combined with the prerequisite Foundations of Capability. For max savings, check out our three-course Brainiac Bundle.

    Event Details

  • ,
    22 May, 2024 22 May, 2024 22-22 May, 2024

    Building Service Excellence

    Instructor: KMS Enterprises

    $525.00

    VIRTUAL - Building Service Excellence - Instructor Led

    Event Details

  • ,
    21 June, 2024 21 June, 2024 21-21 June, 2024

    Building Service Excellence

    Instructor: Sensible Process

    $600.00

    Sensible Process is offering the official Building Service Excellence course for students interested in learning how to apply the CMMI to a services-oriented organization. This one-day training covers the services specific Practice Areas, handling the core Practice Areas, addressing habit and persistence, and matching evidence to Practice Areas like in appraisals. Students spend significant time exploring each CMMI Practice Area and hearing the different ways the model practices could be implemented. At the end of the class, students are able to demonstrate application of CMMI-SVC in an operational environment.

    Event Details

  • ,
    24 June, 2024 24 June, 2024 24-24 June, 2024

    Building Service Excellence

    Instructor: KMS Enterprises

    $525.00

    VIRTUAL - Building Service Excellence - Instructor Led

    Event Details

  • Virtual, via Zoom
    27 June, 2024 27 June, 2024 27-27 June, 2024

    Building Service Excellence

    Instructor: Leading Edge Process Consultants

    $600.00

    Learn CMMI Services (CMMI-SVC) from the guy who’s been judiciously applying its key concepts to his own business for more than a dozen years: ⚡Wild Bill Smith⚡, the world’s leading CMMI instructor with over 500 classes taught. Discounted when combined with the prerequisite Foundations of Capability. For max savings, check out our three-course Brainiac Bundle.

    Event Details

  • 1208 RIVER DR APT 301 MELBOURNE, FL 32901-7370
    28 June, 2024 28 June, 2024 28-28 June, 2024

    Building Service Excellence

    Instructor: Integrated System Diagnostics ( ISD )

    $625.00

    ISD is the oldest serving Partner, having been established in 1994 as a spin-off from the Software Engineering Institute. Building Service Excellence is a follow-on course to build your skills in the service delivery domain. Foundations of Capability is a pre-requisite to registering for this class. This one-day class includes all materials, 30-day online model viewer access. Virtual delivery. Join ISD, the most experienced CMMI Partner.

    Event Details