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Certified Introduction to CMMI® for Services Instructor

CMMI models are used around the world to improve processes and performance in thousands of organizations.  The success of CMMI adoption relies heavily on the education of its users—as a CMMI Instructor, you will help individuals and organizations get started on the path to success.

Overview

Partner sponsored CMMI Institute Certified Instructors are highly trained and experienced with the CMMI model and its methodologies. Each has demonstrated advanced competency in the CMMI model, experience with the courseware, and skill in educating adult learners in a classroom environment. Over 150,000 people have taken an Introduction to CMMI course, mostly taught by Certified CMMI Instructors.  Become a Certified CMMI Instructor and join the elite community that serves the global demand for CMMI training.

Certified CMMI Instructors are sponsored by CMMI Institute Partner organizations and are able to teach official Introduction to CMMI courses and Model Supplement courses.  Instructors may pursue certification to teach multiple CMMI courses, but each certification has slightly different training requirements, so please refer to each certification page to ensure you are meeting all the requirements.

 

Getting Certified

Becoming a Certified Introduction to CMMI for Services Instructor involves a number of steps along the path to certification.  Click to expand each of the steps below to see the details.

If you have any questions about the Certification process, please email certification-info@cmmiinstitute.com.

  Step 1: Complete prerequisite CMMI training courses

  Step 2: Take the CMMI for Services Examination

You must successfully pass the CMMI for Services Examination before submitting your CMMI Instructor Application Package. The purpose of the entrance examination is to determine if you are adequately prepared to attend the CMMI Instructor Training course.

After successfully completing the prerequisite CMMI training course, you can register for the CMMI for Services Examination by contacting the CMMI Institute at info@cmmiinstitute.com to schedule your exam. You can take the exam a maximum of three times, each for an additional $250.

The CMMI for Services exam consists of 60 multiple choice questions. Successful completion of the exam involves answering at least 80% of the questions correctly. You will be allotted 2 hours to complete the closed-book exam. The questions are drawn from the following topic areas:

  • Common Concepts Applied Differently- CMMI concepts applied in the service environment
  • Changed PA's- Changes to CMF and shared PAs
  • CAM- Capacity and Availability Management
  • IRP- Incident Resolution and Prevention
  • SCON- Service Continuity
  • SD- Service Delivery
  • SSD- Service System Development
  • STSM- Strategic Service Management
  • SST- Service Transition
  • Service Concepts- Service and service system definition, service types, characteristics, scope, and interrelationships
  • Structure- Structure of PAs
  • Appraisal- Appraisal concepts
  • CMF- CMMI Model Function

  Step 3: Submit CMMI Instructor application package

Submit a completed Application Package.

The criteria used to determine acceptance of the application is listed in the Instructor Application Review step below.

The Instructor Application Package must include the following: 

  • Your resume showing that you meet the teaching, technical, and model experience and skills requirements described below
  • Evidence that the applicant has successfully completed the Instructor Training Entrance Examination
  • Confirmation of CMMI Partner Sponsorship:
    • You must have a sponsoring organization that is a CMMI Institute Partner. Your sponsoring organization must have a fully executed CMMI Product Suite License agreement for the delivery SCAMPI appraisal services with the CMMI Institute (Please refer to the Partner Network on how your organization can apply to Become a Partner)
    • Your sponsoring partner organization must submit to the CMMI Institute a completed Partner Candidate Sponsorship form for you
    • You must complete and sign the CMMI Institute Code of Professional Conduct
  • TOEFL score for non-native English speakers: 
    • As a Certified CMMI Instructor, you will be required to communicate technical concepts in English. You must be able to read, write, and speak understandable English. You will not qualify as an instructor if you cannot demonstrate this requirement. We strongly recommend that you provide your TOEFL score as demonstration of this prerequisite

  Step 4: Review Instructor Application

Each application will be reviewed by the CMMI Institute CMMI Instructor Application Review committee.

Documentation must show that candidates fulfill all the instructor selection criteria in the categories below:

  • Teaching Experience and Skills
  • Technical Experience and Skills
  • Model Experience and Skills
  • Language Experience and Skills

After reviewing the CMMI Instructor Application Package, CMMI Institute will contact the applicant to confirm their acceptance as a CMMI Candidate Instructor.

Upon being accepted, the CMMI Candidate Instructor can register for a CMMI Instructor Training course.

CMMI Instructor Selection Criteria

Teaching Experience and Skills
The CMMI Institute uses these criteria to determine whether proposed candidates have sufficient presentation, facilitation, and teaching experience and skills. Candidates must have at least one year of experience teaching technical or management subject matter to adult learners training and/or experience in classroom presentation and management skills including: presenting procedural and conceptual information in a clear and concise manner facilitating group discussion and interaction using instructional media presentation (audio/visual) systems and aids (e.g., flipcharts).

Technical Experience and Skills
The CMMI Institute uses these criteria to determine whether proposed candidates have sufficient subject matter expertise to be credible as presenters of the course materials. Candidates must have three years of experience interpreting or applying the CMMI models in a work environment and 10 years of experience as an employee and/or manager/supervisor in a services environment. 3 of the 10 years of services experience must be in a non-CMMI environment; 2 of the 10 years must be managing a service. Experience may be on the job and can include volunteer or community service.

Model Experience and Skills 
The CMMI Institute uses these criteria to determine whether candidates possess sufficient experience and skills related to CMMI and quality improvement methods. 
Candidates must have three years of the above experience serving as at least one of the following: member of engineering process group (EPG), member of process improvement (PI) team, process improvement coach.
Candidates must have CMMI SCAMPI appraisal team member experience: team member of at least one CMMI SCAMPI Class A process appraisal team member or at least two CMMI SCAMPI B or C process appraisals.

Language Experience and Skills 
Fluency in English is required to become a CMMI Instructor.

  Step 5: Submit Written Exercise

You must successfully complete a scenario-based written exercise before advancing to the next step in the certification process. Your completed written exercise should be sent to the CMMI Institute for evaluation. Candidates whose exercise evaluation is not satisfactory will receive directions for their next steps.

Instructions for scenario-based written exercise

  Step 6: Complete CMMI Instructor Training

Candidate Instructors are required to successfully complete the three-day CMMI Instructor Training course. The course prepares instructors to teach Introductory courses for the CMMI for Development, CMMI for Services, and CMMI for Acquisition models. 

The Introduction to CMMI for Services course is learner-centered, so certified instructors must also attend the two-day Learner Centered Instructor Orientation Session, which is offered in concert with CMMI Instructor Training.  Already certified Introduction to CMMI for Development Instructors who wish to teach Introduction to CMMI for Services may register for only the Learner Centered Instructor Orientation Session.  You will not be required to re-take the full CMMI Instructor Training course.

The CMMI Learner Centered Instructor Orientation session  reviews the course format, organization, materials, and exercises for course instructors. Each candidate must complete the written scenario-based exercise before attending the orientation session. You should be ready to use and present information about your scenario solution during the instructor orientation session. You will be evaluated during these events to determine your readiness to teach. Candidates whose results are not satisfactory will receive directions for their next steps.

 

The CMMI Institute conducts the CMMI Instructor Training for a minimum of four and a maximum of six candidates per offering. Due to these enrollment requirements, organizations that sponsor only one candidate may have to wait an unspecified period of time before the candidate can enroll in a course with the appropriate number of participants. Organizations may arrange an on-site offering of the course if they are able to meet enrollment requirements by contacting training@cmmiinstitute.com.

  Step 7: Schedule and Complete an Observation

Within 12 months of successfully completing CMMI Instructor Training course, the candidate must demonstrate the ability to teach an Introduction to CMMI course according to the following guidelines.

  • The candidate’s organization:
    • sponsors the course offering
    • determines the location of the course offering
    • requests a CMMI Institute-authorized observer to conduct the observation using the Observation Request Form
  • CMMI Institute-authorized observers can observe up to two candidates per offering provided that the observer is informed at least three weeks prior to the offering which modules each candidate will present. The delivery must be shared equally by candidates in both the amount of material presented and the difficulty in ML or PAs delivered.
  • If an interpreter is required, the candidate’s organization is responsible for obtaining, and providing payment of, a CMMI Institute-approved interpreter

The observer will provide you with feedback at the conclusion of the observation and will provide the required information to the CMMI Institute for your candidate observation package.

If you pass your observation, the CMMI Institute will notify you of your status as a Certified CMMI Instructor and will provide you with a certification diploma. For observations that are unsatisfactory, the CMMI Institute will provide feedback and, if necessary, steps for remediation. Any additional CMMI Institute support for remedial work may be billed in accordance with Partner Network pricing.

  Step 8: Receive your Certification

Upon passing the observation, your certification will be granted by the CMMI Institute. You will receive a certification diploma and will be listed in the Partner Directory.

Candidate instructors must complete the instructor certification process before participating in formal course offerings. Any exceptions to the instructor certification process will be granted at the CMMI Institute’s sole discretion.

Instructors can use the CMMI instructional materials as contained in the Partner Resource Library. CMMI Institute-Certified Instructors may only teach the course on behalf of a Partner for delivery of the Introduction to CMMI-DEV V1.3 course. CMMI Institute-Certified CMMI V1.3 Instructors cannot use the materials to deliver courses independently or on behalf of organizations that are not licensed by CMMI Institute to deliver CMMI V1.3 courses.

  Step 9: Renew your Certification

Certification as CMMI Instructor includes a commitment to ongoing professional development to maintain a high proficiency and skill in the practice. 

All CMMI Instructor certifications are valid for three years. Please review the CMMI Instructor Renewal Requirements that lists the ongoing professional development activities that are required to maintain the certification.  Additionally, a renewal tracking document is also located in your CMMI Instructor files located in the Partner Resource Center.

Helpful Info

CMMI Institute Certifications have a number of steps with detailed requirements along the way. This list is intended to be a helpful place to find the forms and fees connected with each step of the your certification journey.

Please see the “Getting Certified” tab for all of the Certification details.

Certification Step Applicable Fees
Introduction to CMMI for Services course Fees vary by instructor
Advancing Organizational Capability: Applying CMMI $4,400
CMMI for Services Exam $250
Submit Candidate Application Package
Your resume, application, & partner sponsorship items
No application fee
CMMI for Services Instructor Application Form  
CMMI Institute Partner Application 
If your organization is not yet a partner
$500
Partner Candidate Sponsorship Form  
Code of Professional Conduct for CMMI Institute Services Form  
Request the written exercise   
CMMI Instructor Training course $6,000
Learner Centered Instructor Orientation Session $1,950
Observation Request Form $2,250 per day plus expenses
CMMI Partner Resource Center  

CMMI Instructor Renewal Requirements

 

Getting Started

In order to achieve this certification, you must be sponsored by a CMMI Institute Partner organization.

Become a Partner

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Sponsorship Form

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