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Certified CMMI® for Services Supplement Instructor

CMMI models are used around the world to improve processes and performance in thousands of organizations.  The success of CMMI adoption relies heavily on the education of its users—as a CMMI Instructor, you will help individuals and organizations get started on the path to success.

Certified CMMI Instructors who can teach the Introduction to CMMI course are eligible to be certified to teach this supplement course as well.

Overview

Partner sponsored CMMI Institute-Certified Instructors are highly trained and experienced with the CMMI model and its methodologies. Each has demonstrated advanced competency in the CMMI model, experience with the courseware, and skill in educating adult learners in a classroom environment. Over 150,000 people have taken an Introduction to CMMI course, mostly taught by Certified CMMI Instructors.  Become a Certified CMMI Instructor and join the elite community that serves the global demand for CMMI training.

Certified CMMI Instructors are sponsored by CMMI Institute Partner organizations and are able to teach official Introduction to CMMI courses and Model Supplement courses.  Instructors may pursue certification to teach multiple CMMI courses, but each certification has slightly different training requirements, so please refer to each certification page to ensure you are meeting all the requirements.

 

Getting Certified

Becoming a Certified CMMI Instructor involves a number of steps along the path to certification. Click to expand each of the steps below to see the details.

If you have any questions about the Certification process, please email certification-info@cmmiinstitute.com.

  Step 1: Certified CMMI Instructor

Instructors for the CMMI for Services Supplement must be a Certified CMMI Instructor in good standing. Certification to teach CMMI supplement courses is only available to individuals who have already completed CMMI Instructor Training, been observed teaching, and are certified to teach one or more Introduction to CMMI courses.

  Step 2: Submit Instructor application package

Submit a completed Application Package.

The criteria used to determine acceptance of the application is listed in the Instructor Application Review step below.

The Instructor Application Package must include the following: 

  • Your resume showing that you meet the teaching, technical, and model experience and skills requirements described below
  • Confirmation of CMMI Partner Sponsorship

  Step 3: Review Instructor Application

The CMMI Institute uses these criteria to determine whether proposed candidates have sufficient subject matter expertise to be credible as presenters of the course materials. Candidates must have three years of experience interpreting or applying the CMMI models in a work environment and 10 years of experience as an employee and/or manager/supervisor in a services environment. Three of the 10 years of services experience must be in a non-CMMI environment; two of the 10 years must be managing a service. Experience may be on the job and can include volunteer or community service.

Applicants will receive email notification of the decision of the Application Review committee. At the CMMI Institute’s discretion, an additional interview may be conducted to ensure the applicant has the necessary CMMI for Services model knowledge. After the resume is approved, the applicant will be considered a candidate.

  Step 4: Complete prerequisite CMMI training courses

You must have attended and successfully completed one of the following:

  Step 5: Pass the CMMI for Services Exam and submit written exercise

Services Exam:

After successfully completing the CMMI for Services Supplement Course, you can register for the CMMI for Services Exam by contacting the CMMI Institute at info@cmmiinstitute.com to schedule your exam. 

After you have registered, you will need to create an account in ProctorU to schedule the exam. You may take the exam at home or any other location of your choice for a fee of $250. You may retake the exam a maximum of three times, each for an additional $250.

The CMMI for Services exam consists of 60 multiple choice questions. Successful completion of the exam involves answering at least 80% of the questions correctly. You will be allotted 2 hours to complete the closed-book exam. The questions are drawn from the following topic areas:

  • Common Concepts Applied Differently- CMMI concepts applied in the service environment
  • Changed PA's- Changes to CMF and shared PAs
  • CAM- Capacity and Availability Management
  • IRP- Incident Resolution and Prevention
  • SCON- Service Continuity
  • SD- Service Delivery
  • SSD- Service System Development
  • STSM- Strategic Service Management
  • SST- Service Transition
  • Service Concepts- Service and service system definition, service types, characteristics, scope, and interrelationships
  • Structure- Structure of PAs
  • Appraisal- Appraisal concepts
  • CMF- CMMI Model Function

Written Exercise:

You must successfully complete a scenario-based written exercise before advancing to the next step in the certification process. Your completed written exercise should be sent to the CMMI Institute for evaluation. Candidates whose exercise evaluation is not satisfactory will receive directions for their next steps.

Instructions for scenario-based written exercise

  Step 6: Receive your Certification

Upon completing all the steps of the certification, you will receive a certification diploma and will be listed in the Partner Directory.

Candidate instructors must complete the instructor certification process before participating in formal course offerings. Any exceptions to the instructor certification process will be granted at the CMMI Institute’s sole discretion.

Instructors can use the CMMI instructional materials as contained in the Partner Resource Library. CMMI Institute-Certified Instructors may only teach the course on behalf of a Partner for delivery of the CMMI for Services Supplement course. CMMI for Services Supplement course Instructors cannot use the materials to deliver courses independently or on behalf of organizations that are not licensed by CMMI Institute to deliver CMMI courses.

  Step 7: Renew your Certification

All CMMI Instructor certifications are valid for three years. Certification as CMMI Instructor includes a commitment to ongoing professional development to maintain a high proficiency and skill in the practice. Please review the CMMI Instructor Renewal Requirements that lists the ongoing professional development activities that are required to maintain the certification. Additionally, a renewal tracking document is also located in your CMMI Instructor files located in the Partner Resource Center.

Helpful Info

CMMI Institute Certifications have a number of steps with detailed requirements along the way. This list is intended to be a helpful place to find the forms and fees connected with each step of the your certification journey.

Please see the “Getting Certified” tab for all of the Certification details.

Certification Step Applicable Fees
Submit Candidate Application Package
Your resume, partner sponsorship items
No application fee
Partner Candidate Sponsorship Form  
Introduction to CMMI for Services course  Fees vary by instructor
CMMI for Services Supplement Fees vary by instructor
Take the CMMI for Services exam $250
CMMI Partner Resource Center  
CMMI Instructor Renewal Requirements  
CMMI-Svc Scenario  

Getting Started

In order to achieve this certification, you must be sponsored by a CMMI Institute Partner organization.

Become a Partner

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