How did your improvement help the organization achieve its goals?
Wastages and leakages in the system and process was focused which resulted in improvement of ROI and improvement in business goals to achieve the profit. Key for this was CMMI-SVC model. We implemented this model in our projects which brought visibility and transparence in the processes.
How did adoption or use of the CMMI contribute to the improvement?
All applicable process areas (PAs) of CMMI-SVC were successfully implemented. As the model is designed with deep study and research by the model designers, there was no chance of missing any part of the process. Hence, we need not to reinvent the wheel. We sincerely learned it and practiced it and got appraised also. With the very structured methodological approach, we succeeded.
Why should this implementation be considered successful?
This implementation should be considered as successful because this has given tangible results to the organization in terms of above measurable metrics.
- Bachelor of Electrical Engineer
- Certifications- Lead Auditor of ISO 9001, 14001, 18001
- CMMI-SVC ATM
- 20+ years of professional experience in Quality domain. Worked with Siemens and L&T