Arthur Valle's expertise: Quality & Process Consulting, Management and Improvement: -Successfully lead the implementation of CMMI programs (levels 2 to 5) in more than 15 customers. -Senior consultant (10.000+ billable hours). -Practical experience in methods/tools such as CMMI, Lean Six Sigma, PMBoK, ITIL and ISO. -IT Quality & Improvement Manager. -Quality assurance analyst / auditor. -Successfully lead several Lean Six sigma projects. Process Mining and other data science/analytics techniques IT Operations Management: -Experience in software development lifecycles, methodologies and best practices. -Knowledge in (software) service strategy, design and management (CMMI-SVC, ITIL). Arthur has presented several papers in national and international conferences.
Track: CMMI Appraisals
Presentation Title: How To Apply Process Mining Techniques In Scampi Appraisals
Presentation Summary: Process Mining Extension to SCAMPI - how to apply process mining techniques in SCAMPI appraisals