Elizabeth Zybczynski

Consulting Director, Production and Process Control at Baxter

Elizabeth Zybczynski

Elizabeth has been with Baxter Healthcare for 10 years and has held various leadership roles in R&D, Risk Management, and Manufacturing Quality. She has recently transitioned to a Global Role leading projects across Baxter’s network of sixty manufacturing facilities and seven R&D centers in the area of Production and Process Controls. This role includes global deployment of Baxter’s CMMI program. Prior to joining Baxter, Elizabeth worked in the Automotive, Defense, and Oil & Gas Industries where she worked with CMMI programs and principles.

CMMI in the Healthcare Industry

A Holistic Approach to State of Control

The approach to quality in the Medical Device and Pharmaceutical Industry has typically been focused on compliance rather than quality and often included an adversarial relationship between regulators and the industry. This approach has often resulted in a failure to adopt new approaches to quality and new technologies for fear of creating a compliance risk. It has also created a practice of segregating processes into “inside the quality system” and “outside the quality system”. This has contributed to our industry falling decades behind in our approach to quality and resulted in capabilities which are significantly lower than other industries. The FDA is partnering with industry to implement CMMI in order to reverse this trend and bring our industry into the 21st century. This presentation outlines one company’s approach to this new paradigm and the value proposition associated with this change.


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101 Countries Organizations use CMMI to elevate performance in 101 countries.
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11 National Governments 11 governments invest in CMMI to support economic development in their countries.
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10 Languages CMMI models have been translated into 10 languages.