Pat O'Toole is the only, and certainly the most well-respected, employee of Process Assessment, Consulting & Training (PACT), a CMMI-based consulting firm. He is one of the most active SCAMPI high maturity lead appraisers and has taught the Intro to CMMI course over 80 times. Pat has published over 50 articles and 25 research papers related to the CMMI, SCAMPI appraisals, and other performance improvement-related topics.
With nearly 40 years of software development, project management, and consulting experience, Pat works with all levels of management, EPGs, and Process Action Teams in establishing, evaluating, and sustaining their performance improvement initiatives.
Using Quantitative Techniques to Improve Performance
How NOT to Apply Statistical Concepts on Your Projects
As a high maturity (HM) lead appraiser, I spend a lot of time helping people understand how NOT to apply statistical concepts on their projects. That is, an appraisal finding is essentially saying, Here's where you're messing up a bit - stop doing that!
Having led 37 +/- 2 HM appraisals, I have identified a set of recurring themes in HM appraisal findings. Note that most of these are not fatal falws, that is, the org may still get their desired HM rating. However, understanding, or better yet, avoiding these oft-recurring issues may help your projects achieve higher levels of performance - which is really what CMMI-based performance improvement is all about!