Prem Ranganath

Senior Director, IT Delivery Excellence & Assurance - R&D Solutions, QuintilesIMS



Prem Ranganath is an intrapreneur, change agent and servant leader focused on making innovation & excellence real, sustainable and scalable. Prem has several years of experience in influencing and leading teams towards a culture of quality and operational excellence as part of large digital transformation initiatives. Prem is always ready to challenge the status quo, comfortable working with ambiguity and persistent about results. Prem is also an adjunct faculty at Marquette University and teaches classes on Product Development using Lean Startup & Design Thinking, and Software Quality. He blogs on Medium as a member of ASQ's Influential Voices program.

Track: Professional Disciplines: Best Practices

Presentation Title: Using CMMI and DAD to enable agility and discipline in the QMS

Professional Discipline: Process Focus and Management

Presentation Summary: This presentation will walk through the approach taken by the R&D Solutions global business unit to use CMMI and DAD (Disciplined Agile Delivery) frameworks to redesign the IT QMS. The presentation will also focus on the change management efforts using Kotter's 8-step change model, which was a key component of this initiative. The outcome was an easy-to-use and scalable QMS which adequately balanced agility and discipline.


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