Raul Florez

Development Manager, Tecnologia de Gestion y Comunicación SA de CV



Raul Flores has a college degree in computer science and a master’s degree on IT management from the ITESM at Mexico.  He is certified as PMP by PMI. He is TSP Coach candidate with 13 TSP launch/relaunches. Raul is the software development Mgr. at TGC, a company dedicated for more than 15 years to offer IT solutions to Government institutions at Mexico. TGC has achieved CMMI Dev level 4, CMMI level 2 Svc and TSP PASE evaluations. Raul participates as an Engineering Process Group member in the implementation program for CMMI Dev. level 5.

Track: Integrated Solutions

Presentation Title: Achieving Quality and Increasing Performance with CMMI and TSP

Presentation Summary: CMMI guides process improvement projects within organizations. Although many organizations achieve returns on investment in their process improvement projects, level of success may vary based on organizational quality's culture, human capital, IT support, and process effectiveness. Moreover, the following aspects may jeopardize the process improvement initiative: trusted data recording, logging and analyzing defect data, correct use of data, building project data from individual data, feeling part of the team, and barely improving product quality and performance. The talk discusses how using principles of the Team Software Process (TSP) can help to address the aspects mentioned above in high performance teams.


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