As the CMMI Institute’s Architect of Products and Services, Ron Lear brings over 33 years of proven experience with continual improvement, quality and performance management. He has been a certified High Maturity Lead Appraiser, instructor and consultant in the CMMI Institute’s Capability Maturity Model – Integration (CMMI-DEV & SVC) with over 300 appraisals completed to date with multiple industries and organizations, including biomedical, pharma, telecommunication, IT, Systems and software integrators, finance, insurance, automotive and aerospace. Organizations he has supported include the FDA, CMS, HHS, ABB, Ericsson, NASA, AlliedSignal/Honeywell, Boeing, Booz Allen Hamilton, Bosch, L-3 Communications and Northrop Grumman, U.S. Army Tank Command, BMW, Visteon). He also has managed data center and network operations management with numerous organizations, including NASA, the Resolution Trust Corporation/FDIC, and the Health Care Finance Administration (HCFA now CMS).
Track: CMMI Adoption: Healthcare Sector
Presentation Title: The Case for Quality: Moving from Compliance to Performance in the Regulatory World
Presentation Summary: In heavily regulated industries, most organizations, including the regulatory bodies themselves, have traditionally focused primarily on compliance to regulations and standards, with the assumption that focusing on compliance would also ensure product or service quality and performance. That assumption has been proven to be woefully flawed. Recent trends in international models and standards “adding or emphasizing” performance indicate that the quality (and regulatory) community as a whole has not understood the vital importance of quality and performance vs. compliance. This presentation will describe how the CMMI and SCAMPI method are being used to turn that assumption “on it’s ear” to realize real gains in both quality and performance.