Shannon Campbell

Quantitative Management SME, Booz Allen Hamilton



Shannon Campbell has experience working with multiple government clients and the aviation industry supporting Process Improvement Programs and Strategic Planning initiatives. She is currently utilizing over 15 years of Process Improvement and Strategic Planning skills as a Master Black Belt to support Measurement Analysts in the High Maturity Core Project Portfolio. She previously presented at the Capability Counts 2016 conference and at the 2016 ASQ Service Quality Division conference.

Track: Professional Disciplines: Best Practices

Presentation Title: Measurement Analysis: Preparing and Supporting the Measurement Analyst for All Levels of CMMI Maturity

Professional Discipline: Measurement Analysis

Presentation Summary: Whether at CMMI-DEV Maturity Level 3 or moving to high maturity, the Measurement Analyst's role is critical. Measurement strengths and growth areas need to be assessed, particularly when moving to high maturity. This presentation shares a plan for identifying learning gaps, filling the gaps, mentoring concepts, triggered intervention, and application of tools to aid the Measurement Analyst. By identifying learning opportunities using a baseline skill assessment and focused mentoring; change management plans can be applied to mitigate or prevent potential problems. The outcome is a well-planned path for the Measurement Analyst to build the skills necessary for any level maturity.


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