Phacil Appraised at CMMI Level 3

Phacil Appraised at CMMI Level 3


Phacil, a leading provider of technology solutions to the Federal Government, announced today that it has been appraised at Maturity Level 3 of the Capability Maturity Model Integration (CMMI)® for Services plus Service System Development (SVC+SSD). The appraisal, performed by Abridge Technology, was based on Phacil’s performance and support for United States Forest Service’s (USFS) Resource Ordering and Status System (ROSS) and is in addition to the CMMI for Development Maturity Level 3 appraisal conducted in July of 2015. The appraisal examined the program, personnel management, software development and enhancements, process improvements and Tier 3 Help Desk development in support of ROSS. CMMI is a capability improvement framework that provides organizations with the essential elements of effective processes that ultimately improve their performance.

Phacil was successfully rated at Maturity Level 3 across 20 different process areas including Configuration Management, Decision Analysis and Resolution, Product and Process Quality Assurance and Risk Management, to name just a few. An appraisal at Maturity Level 3 indicates Phacil is performing at a “defined” level, where our processes are well characterized and understood, and are described in standards, procedures, tools, and methods. Phacil’s set of standard processes, which are the basis for maturity level 3, have been established and improved over time.

“Our success and growth as a firm is a direct result of our employees’ dedication to client satisfaction and commitment to quality by applying industry standards such as CMMI and ISO,” said Mark Cabrey, Phacil Executive Vice President and Chief Operating Officer. “This recent appraisal further demonstrates our commitment to an exceptional quality program which, in addition to CMMI® Maturity Level 3 appraisals for Development and Services, includes ISO 9001:2015, 20000-1:2011, and 27001:2013 certifications. All of our customers have come to expect quality and standardization as well as reliability with regards to our service delivery execution in support of their mission.”

About Phacil
Phacil is a leading provider of mission-focused, results-driven technology solutions to the federal government. We continually demonstrate commitment to our customers, excellence in performance, and service to the nation. Customers trust Phacil to solve their most complex challenges by delivering uniquely-tailored technology solutions that maximize value and mission success. Phacil’s Core Competencies include Software Services; Systems Engineering/ Integration & Operations (SEI&O); Cybersecurity; and Service Desk operations. Our team of nearly 900 energetic, highly-skilled professionals support customers across the country and abroad. Learn more at www.phacil.com.

About CMMI® Institute
CMMI Institute is the global leader in the advancement of best practices in people, process, and technology. The Institute provides the tools and support for organizations to benchmark their capabilities and build maturity by comparing their operations to best practices and identifying performance gaps. For over 25 years, thousands of high-performing organizations in a variety of industries, including aerospace, finance, health services, software, defense, transportation, and telecommunications, have earned a CMMI maturity level rating and proved they are capable business partners and suppliers. To learn more about how CMMI can help your organization elevate performance, visit www.CMMIinstitute.com.

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