Course Calendar


Introduction to CMMI® for Services

80% of the world’s business is service-based.  Learn how to use CMMI for Services (CMMI-SVC) to give your organization an edge over your competition. This course will teach you how to use the CMMI for Services model to establish, manage, and deliver services that meet and exceed customer expectations.

More Information


Community Business Partnership
6564 Loisdale Court, Suite 600
22150 Springfield , VA
United States
38° 46' 31.6272" N, 77° 10' 45.4296" W

Date & Time

2018-04-17 – 2018-04-19

Presented By

PI-21 is an award winning woman-owned process improvement consultancy established in 2003. PI-21 works to help build the capability of self-improvement of our clients in order to ultimately improve their long-term performance. Our instructor, Barbara Hilden, CEO, has over 30 years of experience in the IT industry. She is a certified SCAMPI High Maturity Lead Appraiser, a certified CMMI Instructor, and has implemented process improvement initiatives at various corporations. Barbara brings her extensive knowledge to every class she teaches.

The pricing listed here is for early registration. See our website ( for the deadlines.


Barbara Hilden

Partner Pricing


Partners are selected, trained, and licensed by the institute to deliver authentic services. When you receive services from a Partner, you can be sure that the quality of those services is comparable to the quality you would get from the institute itself.

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CMMI® Institute helps organizations discover the true value they can deliver by building capability in their people and processes. Learn More

101 Countries Organizations use CMMI to elevate performance in 101 countries.
  • Colombia
  • US
  • UK
  • Bulgaria
  • Qatar
  • Kenya
  • South Africa
  • China
  • Malaysia
  • Vietnam
  • Thailand
11 National Governments 11 governments invest in CMMI to support economic development in their countries.
  • Chinese, Simplified
  • Chinese, Traditional
  • Arabic
  • Dutch
  • French
  • German
  • Japanese
  • Portuguese
  • Spanish
  • Korean
10 Languages CMMI models have been translated into 10 languages.