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Services Supplement for CMMI for Development

80% of the world’s business is service-based.  Learn how to use CMMI for Services to give your organization an edge over your competition. This course will teach learners who are already familiar with the CMMI for Development model how to use the CMMI for Services model to establish, manage, and deliver services that meet or exceed customer expectations.


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Comfort Inn Hotel & Conference Center
4500 Crain Highway
20716 Bowie , MD
United States
38° 57' 7.9092" N, 76° 43' 7.2588" W

Date & Time


Presented By

KMS Enterprises, Inc. is a woman-owned small business and has been a licensed partner since 2006. SharonlyneGraves, KMS' President, is a certified CMMI Instructor who has more than 30 years of experience in software and systems engineering. She has worked with Government agencies and private sector organizations of all sizes as a quality assurance manager, process improvement lead, and project team member responsible for implementing CMMI practices. When she steps into the classroom, she brings this real world experience with her to help you "make the connection" between what you hear and see in class and what you do everyday when you are back in the office. This is invaluable when you are responsible for process implementation as soon as class ends! KMS is ready to help you master this first step...understanding the CMMI model and how to apply its practices!

Services Supplement for CMMI® for Development Event Description: Learning is student-centered and is promoted through lectures and exercises. All attendees receive the CMMI book, a notebook of class slides, and a CMMI wall chart. Upon successful completion of the class, the attendee is also given a certificate of completion. Breakfast and snacks are served. Please contact Sharonlyne Graves at if you have questions or need additional information.


Sharonlyne Graves

Partner Pricing


Partners are selected, trained, and licensed by the institute to deliver authentic services. When you receive services from a Partner, you can be sure that the quality of those services is comparable to the quality you would get from the institute itself.

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CMMI® Institute helps organizations discover the true value they can deliver by building capability in their people and processes. Learn More

101 Countries Organizations use CMMI to elevate performance in 101 countries.
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