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Certified SCAMPI℠ Lead Appraiser (CMMI® for Services)

Organizations around the world work diligently to achieve performance excellence based on CMMI’s benchmark practices. When they are ready to measure their accomplishments against the CMMI, they call a Lead Appraiser to determine their capability or maturity level.

Overview

CMMI Institute-certified Lead Appraisers work with thousands of organizations to confirm and publicize their accomplishments using the Standard CMMI Appraisal Method for Process Improvement (SCAMPI).

CMMI Institute-Certified SCAMPI Lead Appraisers (SCAMPI LAs) lead trained teams of professionals in the appraisal of one or more CMMI process areas (using information collected from presentations, documents, and interviews) to determine an organization’s process capability and/or maturity level.

Whether working inside an organization as a Team Leader or as an external  Lead Appraiser, CMMI appraisers serve a vital role to maintaining the vitality of CMMI-based improvement. 

Getting Certified

Becoming a Certified SCAMPI Lead Appraiser (CMMI for Services) involves a number of steps along the path to certification.  Click to expand each of the steps below to see the details.

If you have any questions about the Certification process, please email certification-info@cmmiinstitute.com.

  Step 1: Complete prerequisite CMMI training courses

  Step 2: Submit CMMI Appraiser Application Package

Submit a completed Application Package.

The criteria used to determine acceptance of the application is listed in the Appraiser Application Review step below.

The Lead Appraiser Application Package must include the following:

  • Completed CMMI Appraiser Application Form
  • Confirmation of CMMI Partner Sponsorship
    • You must have a sponsoring organization that is a CMMI Institute Partner. Your sponsoring organization must have a fully executed CMMI Product Suite License agreement for the delivery SCAMPI appraisal services with the CMMI Institute. (Please refer to the Partner Network on how your organization can apply to Become a Partner.)
    • Your sponsoring partner organization must submit to the CMMI Institute a completed Partner Candidate Sponsorship form for you.
    • You must complete and sign the CMMI Institute Code of Professional Conduct.
  • TOEFL score for non-native English speakers:
    • As a Certified CMMI Appraiser, you will be required to communicate technical concepts in English. You must be able to read, write, and speak understandable English. You will not qualify as a lead appraiser if you cannot demonstrate this requirement. We strongly recommend that you provide your TOEFL score as demonstration of this prerequisite

  Step 3: Review Appraiser Application

Each application will be reviewed by the CMMI Institute CMMI Appraiser Application Review committee.

Documentation must show that candidates fulfill all the CMMI appraiser selection criteria in the categories below:

  • Teaching Experience and Skills
  • Discipline Area Experience and Skills
  • Academic Credentials
  • Appraisal Experience and Skills
  • Language Experience and Skills

After reviewing the CMMI Appraiser Application Package, CMMI Institute will contact the applicant to confirm their acceptance as a CMMI Candidate Appraiser.

Upon being accepted, the CMMI Candidate Appraiser can register for a CMMI SCAMPI Lead Appraiser Training course.

CMMI Appraiser Selection Criteria

Teaching Experience and Skills
Candidates must have training and/or experience in classroom presentations and management skills, including presenting procedural and conceptual information in a clear and concise manner, facilitating group discussion and interaction using instructional media presentation (audio/visual) systems and aids (e.g., overhead projector).

Discipline Area Experience and Skills 
The candidate must have at least 10 years of experience as an employee and/or manager/supervisor in a services environment (3 years of the 10 years of services experience must be in a non-CMMI environment; 2 of the years of the 10 must be managing a service). Experience may be on the job and can include volunteer or community service. The CMMI Institute uses this criterion to determine whether the recommended candidate has sufficient subject matter expertise to be credible as a Lead Appraiser.

Academic Credentials 
Candidates must have a Bachelor’s degree in a related technical area (such as computer science, systems engineering, or software engineering) or equivalent experience.

Appraisal Experience and Skills 
The CMMI Institute must have a record of the candidate’s participation as an appraisal team member on at least two SCAMPI A appraisals, or one SCAMPI A appraisal and two SCAMPI B or C appraisals, within 24 months prior to desired training. The CMMI Institute uses this criterion to determine whether candidates possess sufficient experience and skills related to model-based process appraisals.

Language Experience and Skills 

Fluency in English is required to become a SCAMPI Lead Appraiser.

  Step 4: Submit Written Exercise

You must successfully complete a scenario-based written exercise before advancing to the next step in the certification process. Your completed written exercise should be sent to the CMMI Institute for evaluation. Candidates whose exercise evaluation is not satisfactory will receive directions for their next steps.

Instructions for scenario-based written exercise

  Step 5: Complete Appraiser Training

Candidates must successfully complete the five-day SCAMPI Lead Appraiser Training course.*

The CMMI Institute conducts the SCAMPI Lead Appraiser Training for a limited number of candidates per offering. Due to these enrollment requirements, organizations that sponsor only one candidate may have to wait an unspecified period of time before the candidate can enroll in a course with the appropriate number of participants. Organizations may arrange an on-site offering of the course if they are able to meet enrollment requirements by contacting training@cmmiinstitute.com.

*Certified appraisers who have already attended SCAMPI Lead Appraiser Training do not need to retake the course for this certification.

  Step 6: Take SCAMPI LA Qualification Examination

After successfully completing the SCAMPI Lead Appraiser Training course, you can register for the SCAMPI Lead Appraiser and CMMI for Services qualification exam by contacting the CMMI Institute at info@cmmiinstitute.com to schedule your exam. 

After you have registered on NetExam, you will need to create an account in ProctorU to schedule the exam. We recommend that you complete the exam at least 60 days prior to your observation as outlined in step 6. You may take the exam at home or any other location of your choice for a fee of $250. You may retake the exam a maximum of three times, each for an additional $250.

The CMMI for Services exam consists of 60 multiple choice questions. Successful completion of the exam involves answering at least 80% of the questions correctly. You will be allotted 2 hours to complete the closed-book exam. The questions are drawn from the following topic areas:

  • Common Concepts Applied Differently- CMMI concepts applied in the service environment
  • Changed PA's- Changes to CMF and shared PAs
  • CAM- Capacity and Availability Management
  • IRP- Incident Resolution and Prevention
  • SCON- Service Continuity
  • SD- Service Delivery
  • SSD- Service System Development
  • STSM- Strategic Service Management
  • SST- Service Transition
  • Service Concepts- Service and service system definition, service types, characteristics, scope, and interrelationships
  • Structure- Structure of PAs
  • Appraisal- Appraisal concepts
  • CMF- CMMI Model Function

The SCAMPI LA exam consists of 60 multiple choice questions that deal with SCAMPI planning and implementation. You must answer at least 80% of the questions correctly. You will be allotted 2 hours to complete the closed-book exam.

  Step 7: Schedule and Complete an Observation

Within 12 months of successfully completing SCAMPI Lead Appraiser Training, you must demonstrate the ability to successfully lead a SCAMPI A appraisal according to the following guidelines.*

  • The candidate’s organization:
    • sponsors the appraisal
    • determines the location of the appraisal
    • requests a CMMI Institute-authorized observer to conduct the observation using the Observation Request Form
  • Only one candidate SCAMPI Lead Appraiser can be observed per appraisal
  • If an interpreter is required, the candidate’s organization is responsible for obtaining, and providing payment of, a CMMI Institute-approved interpreter

The observer will provide you with feedback at the conclusion of the observation and will provide the required information to the CMMI Institute for your candidate observation package.

If you pass your observation, the CMMI Institute will notify you of your status as a SCAMPI Lead Appraiser and will provide you with a certification diploma. For observations that are unsatisfactory, the CMMI Institute will provide feedback and, if necessary, steps for remediation. Any additional CMMI Institute support for remedial work may be billed in accordance with Partner Network pricing.

*Certified appraisers who have already been observed successfully leading an appraisal do not need to be observed again for this certicification.

  Step 8: Receive your Certification

If you pass the observation, your certification will be granted. You will receive a certification diploma and will be listed in the Partner Directory.

You must complete the process to become an Certified SCAMPI Lead Appraiser before leading SCAMPI appraisal deliveries.

Certified SCAMPI Lead Appraisers can use the SCAMPI appraisal materials, including appraisal team training materials, to train appraisal teams and to lead appraisals on behalf of a Partner. Certified SCAMPI Lead Appraisers cannot use the materials to conduct appraisals independently or on behalf of organizations that are not licensed by the CMMI Institute to conduct appraisals.

  Step 9: Renew your Certification

Certification as a SCAMPI Lead Appraiser includes a commitment to ongoing professional development to maintain a high level of proficiency in the practice.

Please review the renewal requirements for SCAMPI Lead Appraiser for ongoing professional development activities that are required to maintain the certification. Additional supplemental certification renewal information is available for reference. All SCAMPI Lead Appraiser certifications are valid for three years. Please review the SCAMPI Lead Appraiser Renewal Requirements that lists the ongoing professional development activities that are required to maintain the certification. Additionally, a renewal tracking document is also located in your CMMI Instructor files located in the Partner Resource Center.

Helpful Info

CMMI Institute Certifications have a number of steps with detailed requirements along the way. This list is intended to be a helpful place to find the forms and fees connected with each step of the your certification journey.

Please see the “Getting Certified” tab for all of the Certification details.

Certification Step Applicable Fees
Introduction to CMMI for Services course Fees vary by instructor
Advancing Organizational Capability: Applying CMMI course $4,400

Submit Complete CMMI Appraiser Application Package 
CMMI appraiser application form, partner sponsorship items

No application fee
CMMI Appraiser Application Form  
CMMI Institute Partner Application
If your organization is not yet a Partner
$500
Partner Candidate Sponsorship Form  
Code of Professional Conduct for CMMI Institute Services Form  
SCAMPI Lead Appraiser Training course $7,200
SCAMPI Lead Appraiser exam $250
Observation Request Form $2,250 per day plus expenses
CMMI Partner Resource Center  
CMMI Lead Appraiser Renewal Requirements  
CMMI®-Svc Scenario  

Getting Started

In order to achieve this certification, you must be sponsored by a CMMI Institute Partner organization.

Become a Partner

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Sponsorship Form

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