CMMI Institute

« Appraisal Overview

22nd Century Technologies, Inc.

Services Projects

Appraisal Details

Organization

22nd Century Technologies, Inc.

Organizational Unit

Services Projects

Appraisal Team Leader

Vishwanath Chembolu

Partner

Proincite IT Process Consulting

Sponsors

Satvinder Singh

Appraisal Type

Benchmark

Last day On-site

2021/09/09

Appraisal Expiration Date

2024/09/09


Services Projects Project Description

Organizational Unit

Services Projects

Model or Model View

CMMI Services V2.0 (CMMI-SVC) without SAM - Maturity Level - 3

Sample Size - People

98.9%

Sample Size - Projects

100%


Project Name

Organization Training

Project Type

Organizational Project

Project Description

The organization support function ' Organization Training' is responsible for all training related activities in the organization

Number of People

3

Location

McLean, Virginia United States

Subgroup


Project Name

Process and Quality Assurance

Project Type

Organizational Project

Project Description

Process and Quality Assurance group is responsible for all process management related activities in the organization

Number of People

2

Location

McLean, Virginia United States

Subgroup


Project Name

Senior Management

Project Type

Organizational Project

Project Description

Steering committee and Sponsor for Quality Initiatives

Number of People

3

Location

McLean, Virginia United States

Subgroup


Project Name

USPTO EUS EBC

Project Type

OU Project

Project Description

The United States Patent and Trademark Office (USPTO), Office of Patent Information Management (OPIM) requires support for the Electronic Business Center (EBC) processing activity. The OPIM EBC provides customer service to external Patent customers who file or access patent information electronically or use other EBC website features. This support does not extend to substantive patent prosecution or legal issues. It includes but is not limited to customer submission and access issues as well as general assistance with the various USPTO Patent e-Commerce systems.

Number of People

32

Location

McLean, Virginia United States

Subgroup

Operations and Maintenance Projects


Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

48

Location

McLean, Virginia United States

Subgroup

Operations and Maintenance Projects


Project Name

88TH MDG INFORMATION SYSTEMS FLIGHT INFORMATION TECHNOLOGY

Project Type

OU Project

Project Description

Provide cyber and medically focused information technology (IT) services for the Wright-Patterson Medical Center (WPMC). The contractor shall furnish personnel, supervision, and other items necessary to perform information technology tasks and functions

Number of People

15

Location

McLean, Virginia United States

Subgroup

Infrastructure Support Projects


Project Name

DeCA ITSS (IT Support Services)

Project Type

OU Project

Project Description

Task 1 – Enterprise Infrastructure Support (Storage, Virtualisation) Task 2 – Enterprise Server Support (Windows, UNIX/Linux) Task 3 – Database Management Support (Oracle/MS SQL) Task 4 – Enterprise Service Desk Support Task 5 - Enterprise Application Support (BMC Remedy) Task 6 – Program Support (Program Management/Project Planning/Scheduling Support & Documentation Support)

Number of People

60

Location

McLean, Virginia United States

Subgroup

Operations and Maintenance Projects


Project Name

DLA DIS - Data Center

Project Type

OU Project

Project Description

The Defense Logistics Agency (DLA) Defense Information Systems Agency (DISA) Liaison & Hosting (DL&H) Office’s mission is to define strategic direction, plan and oversee the execution of hosting for all DLA systems and services and serve as a liaison between DLA stakeholders and Information System Service Providers to optimize the execution of agreed to engagements. Contractor support is required to assist the DL&H Office with Commercial Cloud Hosting (e.g. Azure, AWS, etc.), Technical Assessments, Analysis, Data Center Closure Migrations, Project Management, and Financial Tracking and Reporting of hosting activities.

Number of People

8

Location

McLean, Virginia United States

Subgroup

Infrastructure Support Projects


OU Description

The organizational unit Services Projects provides IT services to clients in the federal space. Scope of work includes Infrastructure Support, IT Operations and Manitenance and Project Management

Relevant Sampling Factors

Type of Work: Organization mainly provides two types of IT Services to its customers - (1) Infrastructure Support and (2) Operations and Maintenance

Sampling Factor Values

Infrastructure Support: Projects that are primarily involved in providing Infrastructure Support to client's IT Systems

Operations and Maintenance: Projects that are primarily involved in providing Operations and Maintenance Support to client's IT Systems

Subgroups

Infrastructure Support Projects

Operations and Maintenance Projects


Model View

CMMI Services V2.0 (CMMI-SVC) without SAM

Maturity Level

3
CAR
Satisfied
CM
Satisfied
CONT
Satisfied
DAR
Satisfied
EST
Satisfied
GOV
Satisfied
II
Satisfied
IRP
Satisfied
MC
Satisfied
MPM
Satisfied
OT
Satisfied
PAD
Satisfied
PCM
Satisfied
PLAN
Satisfied
PQA
Satisfied
PR
Satisfied
RDM
Satisfied
RSK
Satisfied
SDM
Satisfied
STSM
Satisfied
VV
Satisfied