CMMI Institute

« Appraisal Overview

Zhejiang Public Information Industry Co., LTD

Software Development

Appraisal Details

Organization

Zhejiang Public Information Industry Co., LTD

Organizational Unit

Software Development

Appraisal Team Leader

John Ryskowski

Partner

Continental Reaching Solutions Technologies

Sponsors

Tao Chen

Appraisal Type

Benchmark

Last day On-site

2021/10/15

Appraisal Expiration Date

2024/10/15


Software Development Project Description

Organizational Unit

Software Development

Model or Model View

CMMI Development V2.0 (CMMI-DEV) without SAM - Maturity Level - 5

Sample Size - People

75.9%

Sample Size - Projects

75%


Project Name

EPG

Project Type

Organizational Project

Project Description

"1. Formulated the company's process improvement goals and plans, and promoted the improvement of the organization's process; 2. Establish and maintain organization level standard processes and procedures; 3. Establish and maintain the wealth pool of the organization, promote and manage the effective sharing of process wealth; 4. Formulated various goals at the organization level, and ensured that the goals were effectively controlled and realized through tracking, implementation and guidance; 5. Maintain organization-level performance baselines and models and ensure effective application; 6.Regularly evaluate the use of the organization's standard processes, including strengths and weaknesses, identify opportunities for improvement, and drive continuous improvement efforts."

Number of People

4

Location

Hangzhou, Zhejiang China

Subgroup


Project Name

Quality Department

Project Type

Organizational Project

Project Description

1. Carry out quality management activities according to the company's quality management system, including quality planning, inspection, reporting and guidance; 2. Planning and maintenance of quality management system; 3. Build quality culture and improve quality awareness; 4. Connected with the superior management organization, organized the promotion and release of QC activities.

Number of People

10

Location

Hangzhou, Zhejiang China

Subgroup


Project Name

Human Resources Department

Project Type

Organizational Project

Project Description

1. Formulating and implementing the company's annual training plan; 2. Supervise and guide the education and training of all departments of the company; 3.Develop human resources and training courses for training. 4.Responsible for personnel recruitment, performance appraisal, etc.

Number of People

11

Location

Hangzhou, Zhejiang China

Subgroup


Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

13

Location

Hangzhou, Zhejiang China

Subgroup

Government


Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

12

Location

Hangzhou, Zhejiang China

Subgroup

Telecom


Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

9

Location

Hangzhou, Zhejiang China

Subgroup

Government


Project Name

Zhejiang Telecom 10000 system complaint module renovation project

Project Type

OU Project

Project Description

Based on the general idea of "automatic without manual" in the production flow of telecom complaint and "graphical visualization" in the management, the whole process of complaint processing from the order establishment to the complaint analysis is intelligently constructed, so as to create a complaint expert system with automatic production, visual management and intelligent analysis.

Number of People

8

Location

Hangzhou, Zhejiang China

Subgroup

Telecom


Project Name

Intelligent building management system.

Project Type

OU Project

Project Description

It is an intelligent building management system for enterprise visitor reservation, conference management, access control management and other functions.

Number of People

10

Location

Hangzhou, Zhejiang China

Subgroup

Telecom


OU Description

Zhejiang Public Information Industry Co.,Ltd is the solutions provider in telecommunication products/applications/services for Zhejiang Telecom. They are essentially the software R&D arm of Zhejiang Telecom that was spun up to being its own LLC. As such, this appraisal is against the software development process of Zhejiang Public Information Industry Co., LTD (Org), and software development (OU) is the only thing it does. Therefore the company is the OU and the OU is the company, hence the OU is "Software Development." The company's independent research and development of smart surveillance (Smart Fire project), smart tourism (Intelligent Building Management project), smart agriculture (Pingyao Town Agricultural project), smart education (Smart education project) and cloud computing (Zhejiang Telecom 10000 project) and other key business sectors serve the country and become a group-level product of China Telecom.

Relevant Sampling Factors

Customer: Two different process are used based on customer type: Telecom and Government

Sampling Factor Values

Telecom: Telecom type projects that are typically commercial

Government: Projects to support government military and municipalities.

Subgroups

Government

Telecom


Model View

CMMI Development V2.0 (CMMI-DEV) without SAM

Maturity Level

5
CAR
Satisfied
CM
Satisfied
DAR
Satisfied
EST
Satisfied
GOV
Satisfied
II
Satisfied
MC
Satisfied
MPM
Satisfied
OT
Satisfied
PAD
Satisfied
PCM
Satisfied
PI
Satisfied
PLAN
Satisfied
PQA
Satisfied
PR
Satisfied
RDM
Satisfied
RSK
Satisfied
TS
Satisfied
VV
Satisfied