Zhongyun Uchonor Tech.Co.,Ltd. (北京中云金诺科技有限公司)
R&D Department (研发部)
Zhongyun Uchonor Tech.Co.,Ltd. (北京中云金诺科技有限公司)
R&D Department (研发部)
Erhan Cinar
Miyamoto Process & Performance Consulting
zhang yu
Benchmark
2021/12/25
2024/12/25
R&D Department
CMMI Development V2.0 (CMMI-DEV) without SAM - Maturity Level - 3
95.8%
100%
Test Department
Organizational Project
Write test plans and test cases, execute test activities based on test cases, record and analyze bugs
3
Beijing, Beijing China
EPG
Organizational Project
Develop a process improvement plan based on the diagnosis result and supervise the implementation of process improvement activities
1
Beijing, Beijing China
OT HR
Organizational Project
Provide necessary training for organization and projects
1
Beijing, Beijing China
QA
Organizational Project
Develop a quality plan, conduct quality checks on documents and activity processes, and report to senior management
1
Beijing, Beijing China
CM
Organizational Project
Manage configuration items and conduct audits to ensure the integrity of work products
1
Beijing, Beijing China
P1-NCSHS
OU Project
New Customer Service Hotline System The system is developed for China Unicom customers, mainly including the hotline agent answering function to better serve customers, effectively promote business, improve user satisfaction, and apply it in the field of customer service system.
5
Beijing, Beijing China
All Projects
P2-CMCCS
OU Project
China Mobile Cloud Customer Service The system is developed for China mobile online customers. It mainly includes seat check-in call, continuous contact management, call record, customer data storage, user-defined object extension field, user-defined list field, user-defined detail page field and other functions. It is applied in the field of call industry and metadata design layout field.
5
Beijing, Beijing China
All Projects
P3-VIVRES
OU Project
Visual IVR Editing System The system is developed for Shaanxi Telecom customers. It mainly includes IVR process management, policy configuration and other functions, and realizes the visual service of IVR editing. Application in customer service field, etc.
5
Beijing, Beijing China
All Projects
1. There are about 18 people in the R&D department, mainly demand personnel, designers, coders and testers; 2. Mainly do demand research and mining, outline design, detailed design, code according to demand, perform test, complete acceptance, etc. 3. The R&D department is mainly engaged in the new customer service hotline system, visual IVR editing system and China Mobile cloud customer service.
All Projects: All projects in the OU are represented by ALL Projects sampling factor due to lack of other sampling factors
ALL: All projects in the OU
All Projects