CMMI Institute

« Appraisal Overview

Accenture Latvijas filiale

Baltic Advanced Technology Center

Appraisal Details

Organization

Accenture Latvijas filiale

Organizational Unit

Baltic Advanced Technology Center

Appraisal Team Leader

Sylvain Demuyter

Partner

Business Strategy

Sponsors

Toms Klabis

Maksims Jegorovs

Appraisal Type

Benchmark

Last day On-site

2022/12/13

Appraisal Expiration Date

2025/12/13


Baltic Advanced Technology Center Project Description

Organizational Unit

Baltic Advanced Technology Center

Models or Model Views

CMMI Development V2.0 (CMMI-DEV) without SAM - Maturity Level - 3

CMMI Services V2.0 (CMMI-SVC) without SAM - Maturity Level - 3

Sample Size - People

98.8%

Sample Size - Projects

100%


Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

20

Location

Riga, France

Subgroup

Development projects


Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

15

Location

Riga, France

Subgroup

Development projects


Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

20

Location

Riga, France

Subgroup

Development projects


Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

36

Location

Riga, France

Subgroup

Maintenance projects


Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

27

Location

Riga, France

Subgroup

Maintenance projects


Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

11

Location

Riga, France

Subgroup

Maintenance projects


Project Name

DEX team

Project Type

Organizational Project

Project Description

DEX team is maintaining Baltics ATC quality system and framework : process management (PCM), Metrics (MPM), process asset development (PAD) to reach Baltics ATC quality targets

Number of People

6

Location

Riga, Latvia

Subgroup


Project Name

Training team maintaining Baltics ATC training system

Project Type

Organizational Project

Project Description

Baltics ATC Training system maintenance(OT)

Number of People

2

Location

Riga, Latvia

Subgroup


Project Name

Leadership

Project Type

Organizational Project

Project Description

Baltics ATC Leadership is a group of managing director and senior managers in charge of defining and implementing ATC strategy. They are in charge of the different operating groups and platforms in the ATC.

Number of People

22

Location

Riga, Latvia

Subgroup


OU Description

Baltic Advanced Technology Center is the largest market wide Accenture ATC in Europe. With its 1900+ talented professionals, the center currently serves 280 clients in 28 countries from Europe to Americas. It is located in Riga, Vilnius, Ventspils. Projects cover all key industries - CMT, PRD, FS, H&PS, RES. Key languages supported are English, German, Latvian, Lithuanian, Russian. There is also an Innovations hub and Liquid Studio. The new Lithuania office opened in 2021 marks a significant expansion for Accenture’s operations in the Baltic states, which began in 2002 with the opening of an advanced technology center in Latvia. Technology Services provided are Salesforce.com, Liquid AM, Agile transformation/ DevOps, Quality Engineering Services/Testing, Automation Engineering, Custom, Architecture, Application Modernization, Capacity Services, Program, Project and Service Management. Operations Services provided are Infrastructure – Cloud Infrastructure and Network. Specializations Application Services provided are Security Accenture Certified Cyber Security solution factory, biggest DevOps solution factory in Europe, Java center of excellence, Mobile solutions factory, Intelligent Automation & RPA technology solution factory, Testing center of excellence, Microsoft - FullStack & Cloud native hub, Analytics hub.

Relevant Sampling Factors

Type of Work: Baltic ATC is conducting two types of work for clients : - IT development projects using an Agile methodology. These projects will be assessed with CMMI-DEV. - IT maintenance projects also using an Agile methodology. These projects will be assessed with CMMI-SVC.

Sampling Factor Values

Development: IT custom development projects for clients. They all use an Agile methodology.

Maintenance: IT Application maintenance projects for clients. They all use an Agile methodology.

Subgroups

Development projects

Maintenance projects


Model View

CMMI Development V2.0 (CMMI-DEV) without SAM

Maturity Level

3
CAR
Satisfied
CM
Satisfied
DAR
Satisfied
EST
Satisfied
GOV
Satisfied
II
Satisfied
MC
Satisfied
MPM
Satisfied
OT
Satisfied
PAD
Satisfied
PCM
Satisfied
PI
Satisfied
PLAN
Satisfied
PQA
Satisfied
PR
Satisfied
RDM
Satisfied
RSK
Satisfied
TS
Satisfied
VV
Satisfied

Model View

CMMI Services V2.0 (CMMI-SVC) without SAM

Maturity Level

3
CAR
Satisfied
CM
Satisfied
CONT
Satisfied
DAR
Satisfied
EST
Satisfied
GOV
Satisfied
II
Satisfied
IRP
Satisfied
MC
Satisfied
MPM
Satisfied
OT
Satisfied
PAD
Satisfied
PCM
Satisfied
PLAN
Satisfied
PQA
Satisfied
PR
Satisfied
RDM
Satisfied
RSK
Satisfied
SDM
Satisfied
STSM
Satisfied
VV
Satisfied