CMMI Institute

« Appraisal Overview

Zhujian Intelligent Technology (Shanghai) Co., Ltd. (竹间智能科技(上海)有限公司)

R&D Department (研发部)

Appraisal Details

Organization

Zhujian Intelligent Technology (Shanghai) Co., Ltd. (竹间智能科技(上海)有限公司)

Organizational Unit

R&D Department (研发部)

Appraisal Team Leader

Eduardo Olivares

Partner

Shenzhen Sihone Information Technology

Sponsors

Bin Sun

Appraisal Type

Benchmark

Last day On-site

2022/08/05

Appraisal Expiration Date

2025/08/05


R&D Department Project Description

Organizational Unit

R&D Department

Model or Model View

CMMI Development V2.0 (CMMI-DEV) without SAM - Maturity Level - 3

Sample Size - People

100%

Sample Size - Projects

100%


Project Name

Configuration Management

Project Type

Organizational Project

Project Description

This group performs configuration management for projects

Number of People

1

Location

上海市 Shanghai City, 上海市 Shanghai City China

Subgroup


Project Name

Quality Assurance

Project Type

Organizational Project

Project Description

This group performs all PPQA functions for projects

Number of People

1

Location

上海市 Shanghai City, 上海市 Shanghai City China

Subgroup


Project Name

Engineering Process Group

Project Type

Organizational Project

Project Description

This group supports the projects and all functions in defining processes and maintaining them.

Number of People

1

Location

上海市 Shanghai City, 上海市 Shanghai City China

Subgroup


Project Name

Organizational Training

Project Type

Organizational Project

Project Description

This group supports the projects and the organization in all training activities

Number of People

1

Location

上海市 Shanghai City, 上海市 Shanghai City China

Subgroup


Project Name

P1. 人工智能交互平台 Artificial Intelligence Interaction Platform

Project Type

OU Project

Project Description

该项目以自然语言理解技术为核心,结合人工智能技术,以及机器学习等算法模型,来识别人类的文本、语音并进行智能交互,从而实现各类服务场景。 This project takes natural language understanding technology as the core, combines artificial intelligence technologies and algorithm models like machine learning, to recognize human text and speech and carry out intelligent interaction, so as to realize various service scenarios.

Number of People

8

Location

上海市 Shanghai City, 上海市 Shanghai City China

Subgroup

Independently Developed Products


Project Name

P2. 智能机器人 Intelligent Robot Project

Project Type

OU Project

Project Description

该项目通过采用公司的陪练系统,用以模拟真实环境下的对话场景,培养学员在实际工作中的谈判能力和技巧、应变能力等。 This project uses the company's partner training system to simulate the dialogue scene in the real environment. It is to cultivate students' negotiation ability, skills and adaptability in practical work.

Number of People

7

Location

上海市 Shanghai City, 上海市 Shanghai City China

Subgroup

Customized Projects


Project Name

P3. 在线咨询服务平台 Online Consulting Service Platform

Project Type

OU Project

Project Description

该项目旨在实现用户咨询需求。它帮助缓解人工客服压力、拓展服务时间、提升客户满意度。 This project aims to meet the consulting needs of users. It helps relieve the pressure of manual customer service, expand service time, and improve customer satisfaction.

Number of People

7

Location

上海市 Shanghai City, 上海市 Shanghai City China

Subgroup

Customized Projects


OU Description

The R & D department is committed to creating a high-value scene that can read, see, listen and remember artificial intelligence and serve human social life and work based on emotional computing research and natural language understanding and in-depth learning. After years of technical accumulation and precipitation, the employees of the R & D department have rich practical experience in development and application of intelligent human-computer cooperation, human-computer interaction technology, intelligent voice analysis, etc., which has greatly improved the core competitiveness of the company.

Relevant Sampling Factors

Type of Work: Projects consist of SG1: Independently Developed Products(Projects independently developed internally) SG2: Customized Projects(Projects with principle functions customized by clients)

Sampling Factor Values

Independently Developed Products: Projects developed internally with core functions

Customized Projects : Projects with functions customized by clients

Subgroups

Customized Projects

Independently Developed Products


Model View

CMMI Development V2.0 (CMMI-DEV) without SAM

Maturity Level

3
CAR
Satisfied
CM
Satisfied
DAR
Satisfied
EST
Satisfied
GOV
Satisfied
II
Satisfied
MC
Satisfied
MPM
Satisfied
OT
Satisfied
PAD
Satisfied
PCM
Satisfied
PI
Satisfied
PLAN
Satisfied
PQA
Satisfied
PR
Satisfied
RDM
Satisfied
RSK
Satisfied
TS
Satisfied
VV
Satisfied