CMMI Institute

« Appraisal Overview

AVEVA Solutions Limited

AVEVA’s Global Services Function providing Customer facing configuration projects in the scope of AVEVA Software Products

Appraisal Details

Organization

AVEVA Solutions Limited

Organizational Unit

AVEVA’s Global Services Function providing Customer facing configuration projects in the scope of AVEVA Software Products

Appraisal Team Leader

Anandkumar K Shelat

Partner

KPMG

Sponsors

Michael McDermott

Appraisal Type

Benchmark

Last day On-site

2022/09/29

Appraisal Expiration Date

2025/09/29

AVEVA’s Global Services Function providing Customer facing configuration projects in the scope of AVEVA Software Products Project Description

Organizational Unit

AVEVA’s Global Services Function providing Customer facing configuration projects in the scope of AVEVA Software Products

Model or Model View

CMMI Services V2.0 (CMMI-SVC) without SAM - Maturity Level - 3

Sample Size - People

24.6%

Sample Size - Projects

22.2%

Project Name

*Sensitive

Project Type

Organizational Project

Project Description

*Sensitive

Number of People

4

Location

HOUSTON, Texas United States

Subgroup

Project Name

*Sensitive

Project Type

Organizational Project

Project Description

*Sensitive

Number of People

17

Location

HOUSTON, Texas United States

Subgroup

Project Name

*Sensitive

Project Type

Organizational Project

Project Description

*Sensitive

Number of People

10

Location

HOUSTON, Texas United States

Subgroup

Project Name

*Sensitive

Project Type

Organizational Project

Project Description

*Sensitive

Number of People

5

Location

HOUSTON, Texas United States

Subgroup

Project Name

*Sensitive

Project Type

Organizational Project

Project Description

*Sensitive

Number of People

3

Location

HOUSTON, Texas United States

Subgroup

Project Name

*Sensitive

Project Type

Organizational Project

Project Description

*Sensitive

Number of People

11

Location

HOUSTON, Texas United States

Subgroup

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

4

Location

HOUSTON, Texas United States

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

12

Location

HOUSTON, Texas United States

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

2

Location

HOUSTON, Texas United States

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

8

Location

HOUSTON, Texas United States

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

7

Location

HOUSTON, Texas United States

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

2

Location

HOUSTON, Texas United States

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

3

Location

CARLSBAD, CA United States

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

4

Location

HOUSTON, Texas United States

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

4

Location

Calgary, Alberta Canada

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

3

Location

Calgary, Alberta Canada

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

4

Location

HOUSTON, Texas United States

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

5

Location

HOUSTON, Texas United States

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

4

Location

HOUSTON, Texas United States

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

7

Location

HOUSTON, Texas United States

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

5

Location

HOUSTON, Texas United States

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

6

Location

Calgary, Alberta Canada

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

6

Location

HOUSTON, Texas United States

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

3

Location

HOUSTON, Texas United States

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

3

Location

OWINGS MILLS, MD United States

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

5

Location

Lake Forest, CA United States

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

17

Location

HOUSTON, Texas United States

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

6

Location

HOUSTON, Texas United States

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

2

Location

HOUSTON, Texas United States

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

3

Location

HOUSTON, Texas United States

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

5

Location

HOUSTON, Texas United States

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

3

Location

HOUSTON, Texas United States

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

4

Location

SÃO PAULO, SP, CEP Brazil

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

4

Location

SANTIAGO DE CHILE, Chile

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

4

Location

Mexico City, Distrito Federal Mexico

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

5

Location

Mexico City, Distrito Federal Mexico

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

6

Location

SANTIAGO DE CHILE, Chile

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

8

Location

SANTIAGO DE CHILE, Chile

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

4

Location

Madrid, Spain

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

4

Location

Madrid, Spain

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

3

Location

Milano, GALLARATE VA Italy

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

3

Location

Milano, GALLARATE VA Italy

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

6

Location

Madrid, Netherlands

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

4

Location

Baarn, Utrecht Netherlands

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

5

Location

Baarn, Utrecht Netherlands

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

4

Location

Baarn, Utrecht Netherlands

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

4

Location

Baarn, Utrecht Netherlands

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

4

Location

Baarn, Utrecht Netherlands

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

6

Location

Baarn, Utrecht Netherlands

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

4

Location

Baarn, Utrecht Netherlands

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

2

Location

Baarn, Utrecht Netherlands

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

2

Location

Baarn, Utrecht Netherlands

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

5

Location

CAMBRIDGE, CAMBRIDGE United Kingdom

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

3

Location

CAMBRIDGE, CAMBRIDGE United Kingdom

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

4

Location

CAMBRIDGE, CAMBRIDGE United Kingdom

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

10

Location

CAMBRIDGE, CAMBRIDGE United Kingdom

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

5

Location

CAMBRIDGE, CAMBRIDGE United Kingdom

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

13

Location

Dubai, United Arab Emirates

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

6

Location

Dubai, United Arab Emirates

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

10

Location

Dubai, United Arab Emirates

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

5

Location

Dubai, United Arab Emirates

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

4

Location

Dubai, United Arab Emirates

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

9

Location

CAMBRIDGE, CAMBRIDGE United Kingdom

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

8

Location

CAMBRIDGE, CAMBRIDGE United Kingdom

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

4

Location

Dubai, United Arab Emirates

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

5

Location

Dubai, United Arab Emirates

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

8

Location

CAMBRIDGE, CAMBRIDGE United Kingdom

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

5

Location

Beijing, Chaoyang District China

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

5

Location

Beijing, Chaoyang District China

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

7

Location

Beijing, Chaoyang District China

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

4

Location

Beijing, Chaoyang District China

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

8

Location

Beijing, Chaoyang District China

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

4

Location

Beijing, Chaoyang District China

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

7

Location

Chennai, TamilNadu India

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

4

Location

Chennai, TamilNadu India

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

6

Location

Chennai, TamilNadu India

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

4

Location

Chennai, TamilNadu India

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

5

Location

Tokyo, Tokyo Japan

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

4

Location

Tokyo, Tokyo Japan

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

7

Location

Seour, Jung-Gu South Korea

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

7

Location

Seour, Jung-Gu South Korea

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

4

Location

Brisbane, QLD Australia

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

4

Location

Brisbane, QLD Australia

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

5

Location

Brisbane, QLD Australia

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

5

Location

Singapore, Singapore Singapore

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

4

Location

Singapore, Singapore Singapore

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

4

Location

Bangkok, DIN DAENG Thailand

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

12

Location

Bangkok, DIN DAENG Thailand

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

17

Location

Bangkok, DIN DAENG Thailand

Subgroup

Service Projects

Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

7

Location

Dubai, United Arab Emirates

Subgroup

Service Projects

OU Description

AVEVA Global Services delivers integrated software solutions configured to address customer business needs within many global infrastructure industries. AVEVA brands cover a wide range of capabilities and are grouped by the Business Units into similar technologies known as Practices. Global Services, utilising Practice expertise, offers full project management to configure these technologies to meet customer requirements from receiving the Contract from Sales through to handing over to Customer Support. AVENIDA Das Nações Unidas, N.º 23.223, Setor Portão B, Vila Almeida, São Paulo, Sp, Cep.: 4795-907 Brazil 49 Quarry Park Blvd Se, Calgary, Ab T2c 5h9, Canada AV. Ricardo Lyon 222, Oficina 1801, Providencia, Santiago De Chile, Chile AV. Presidente Masaryk #111-2, Col. Chapultepec Morales Mexico City, Distrito Federal 11570 12TH Floor, 920 Memorial City Way, Houston, TX 77024 5850 El Camino Real Unit 106 Carlsbad, CA 92008 9 Easter Ct Suite G, Owings Mills, MD 21117 26561 Rancho Pkwy S, Lake Forest, CA 92630 201, Office Park - Block D, Abdullah Omran Taryam St, Dubai, United Arab Emirates AVENIDA De Manoteras No. 44 28050, Madrid, Spain High Cross, Madingley Road, Cambridge, Cb3 0hb, United Kingdom Viale Milano, 177, 21013 Gallarate Va, Italy Baarnsche Dijk 10, 3741 Ls Baarn, Netherlands Level 9, 25 King Street, Bowen Hills, Brisbane Qld 4006 Australia 9f, Schneider Electric Building, No.6, East Wangjing Rd, Beijing, Chaoyang District, P.R.China 5th Floor, Smartworks, Olympia National Towers, Block 3, A3 & A4, North Phase, Guindy Industrial Estate, Guindy, Chennai 600032 India Oase Shibaura Mj Building, 2- 15-6 Shibaura, Minato-Ku, Tokyo 108-0023 Japan Mirae Asset Center One Buiding, Eulji-Ro 5 Gil 26, Jung-Gu, Seoul, South Korea 15 Changi Business Park Central 1 #03-01/05, Singapore 486057 Regus, Aia Capital Centre, 2005-2007 Ratchadaphisek Road, Din Daeng, Bangkok Thailand

Relevant Sampling Factors

Type of Work: Type of work - Service life cycle

Sampling Factor Values

SG1: Service life cycle

Subgroups

Service Projects

Model View

CMMI Services V2.0 (CMMI-SVC) without SAM

Maturity Level

3
CAR
Satisfied
CM
Satisfied
CONT
Satisfied
DAR
Satisfied
EST
Satisfied
GOV
Satisfied
II
Satisfied
IRP
Satisfied
MC
Satisfied
MPM
Satisfied
OT
Satisfied
PAD
Satisfied
PCM
Satisfied
PLAN
Satisfied
PQA
Satisfied
PR
Satisfied
RDM
Satisfied
RSK
Satisfied
SDM
Satisfied
STSM
Satisfied
VV
Satisfied