CMMI Institute

« Appraisal Overview

ActioNet Incorporated

ActioNet Service, Science & Research and Energy Business Unit

Appraisal Details

Organization

ActioNet Incorporated

Organizational Unit

ActioNet Service, Science & Research and Energy Business Unit

Appraisal Team Leader

Vinit Maheshwari

Partner

Maverick Quality Advisory Services

Sponsors

Jeffrey Abish

Appraisal Type

Benchmark

Last day On-site

2022/10/14

Appraisal Expiration Date

2025/10/14


ActioNet Service, Science & Research and Energy Business Unit Project Description

Organizational Unit

ActioNet Service, Science & Research and Energy Business Unit

Models or Model Views

CMMI Development V2.0 (CMMI-DEV) with SAM - Maturity Level - 4

CMMI Services V2.0 (CMMI-SVC) with SAM - Maturity Level - 4

Sample Size - People

97.8%

Sample Size - Projects

90%


Project Name

EPG/QA

Project Type

Organizational Project

Project Description

responsible for coordinating process development and improvement activities ,metrics data analysis including publishing baselines and models at segment level and carrying out quality assurance activities for projects and support functions

Number of People

3

Location

Vienna, , VA United States

Subgroup


Project Name

IT

Project Type

Organizational Project

Project Description

IT function responsible for planning and validating service continuity activities at organizational level and coordinating procurement activities at organizational level,

Number of People

2

Location

Vienna, , VA United States

Subgroup


Project Name

HR

Project Type

Organizational Project

Project Description

responsible for coordinating organizational training activities

Number of People

1

Location

Vienna, , VA United States

Subgroup


Project Name

BD

Project Type

Organizational Project

Project Description

responsible for initial requirement gathering, proposal and contract management and service catalogue management

Number of People

2

Location

Vienna, , VA United States

Subgroup


Project Name

CRDAMC

Project Type

OU Project

Project Description

ActioNet provides IT support services to CRDAMC, Fort Hood, TX. Primary focus is to assist CRDAMC Health Information Technology (HIT) to include the following functional areas: Project Management Guidance, Virtualization/Clinical Systems Administration Support, Database Administration Support, Help Desk Support and SharePoint Support.​

Number of People

10

Location

Vienna, , VA United States

Subgroup

SG1 SVC


Project Name

NOAA(NSDESK)

Project Type

OU Project

Project Description

ActioNet's Information Technology Support Services Contractsupports National Oceanic and Atmospheric Administration (NOAA) Office by providing helpdesk services including service requests, incident and problem management

Number of People

26

Location

Vienna, , VA United States

Subgroup

SG1 SVC


Project Name

ActioNet Service Organization (ITOps)

Project Type

OU Project

Project Description

The ActioNet IT Operations team (ITOps) is responsible for the maintenance, and innovation of all IT systems, enterprise services, and supporting infrastructure required for the day-to-day operations of their customers including service request,incidents and problem manangement

Number of People

5

Location

Vienna, , VA United States

Subgroup

SG2 SVC


Project Name

AFDS

Project Type

OU Project

Project Description

ActioNet, provides development/sustainment for the Air Force Directory Services which provides identity management for the Air Force. This includes pulling from the various authoritative sources, presenting a consolidated record for system consumption, account provisioning, and Global Address List synchronization.

Number of People

12

Location

Vienna, , VA United States

Subgroup

SG1 DEV


Project Name

ASETT

Project Type

OU Project

Project Description

ActioNet, provides Salesforce application including: - Enforce the non-privacy and non-security provisions of the Health Insurance Portability and Accountability Act - Enhance complaint module to promote increased usage from the industry - Facilitate assessments of covered entities to audit for compliance.

Number of People

5

Location

Vienna, , VA United States

Subgroup

SG2 DEV


Project Name

RMAS

Project Type

OU Project

Project Description

ActioNet provides devlopment and enhancement services for CMSO managed software applications

Number of People

24

Location

Vienna, , VA United States

Subgroup

SG1 DEV


OU Description

It is engaged in providing software development, enhancements and IT operation support services

Relevant Sampling Factors

Size: Small and Large based on number of FTEs

Type of Work: IT services and Software Dev

Sampling Factor Values

Small: FTE<10

Large : FTE>=10

IT services : IT service operations

software dev: software development projects

Subgroups

SG1 DEV

SG1 SVC

SG2 DEV

SG2 SVC


Model View

CMMI Development V2.0 (CMMI-DEV) with SAM

Maturity Level

4
CAR
Satisfied
CM
Satisfied
DAR
Satisfied
EST
Satisfied
GOV
Satisfied
II
Satisfied
MC
Satisfied
MPM
Satisfied
OT
Satisfied
PAD
Satisfied
PCM
Satisfied
PI
Satisfied
PLAN
Satisfied
PQA
Satisfied
PR
Satisfied
RDM
Satisfied
RSK
Satisfied
SAM
Satisfied
TS
Satisfied
VV
Satisfied

Model View

CMMI Services V2.0 (CMMI-SVC) with SAM

Maturity Level

4
CAR
Satisfied
CM
Satisfied
CONT
Satisfied
DAR
Satisfied
EST
Satisfied
GOV
Satisfied
II
Satisfied
IRP
Satisfied
MC
Satisfied
MPM
Satisfied
OT
Satisfied
PAD
Satisfied
PCM
Satisfied
PLAN
Satisfied
PQA
Satisfied
PR
Satisfied
RDM
Satisfied
RSK
Satisfied
SAM
Satisfied
SDM
Satisfied
STSM
Satisfied
VV
Satisfied