CMMI Institute

« Appraisal Overview

Acuity, Inc.

Technology Solutions Group

Appraisal Details

Organization

Acuity, Inc.

Organizational Unit

Technology Solutions Group

Appraisal Team Leader

James Arthur Moudry

Partner

GMS Registrar

Sponsors

Rui Garcia

Appraisal Type

Benchmark

Last day On-site

2023/01/09

Appraisal Expiration Date

2026/01/09


Technology Solutions Group Project Description

Organizational Unit

Technology Solutions Group

Models or Model Views

CMMI Development V2.0 (CMMI-DEV) without SAM - Maturity Level - 3

CMMI Services V2.0 (CMMI-SVC) without SAM - Maturity Level - 3

Sample Size - People

97.9%

Sample Size - Projects

100%


Project Name

Performance Group

Project Type

Organizational Project

Project Description

The Performance Group is responsible for process establishment, process improvement, measurement and performance analysis, and process and product audit activities for all internal projects in the organization.

Number of People

1

Location

Subgroup


Project Name

Training

Project Type

Organizational Project

Project Description

This group is responsible for coordinating training activities across the organization.

Number of People

1

Location

Subgroup


Project Name

TRAIN Services

Project Type

OU Project

Project Description

TRAIN provides an automated solution for requesting all training and conference funding services within Acuity. It serves as a transparent, centralized place for documenting and recording all requests and training data. The development and launch of TRAIN falls under corporate goal: “Enhance Acuity’s infrastructure in line with projected growth needs.”The data gathered and analyzed through TRAIN supports two additional corporate goals by providing insights and trend analysis: “Enhance Acuity’s technical offerings and partnerships,” and “Enhance Acuity’s ability to identify, recruit, and retain talented professionals.” All 320+ employees have access and utilize the TRAIN platform via MS Power Platform to request training services through pre-paid or expense reimbursement options.

Number of People

8

Location

Reston, VA United States

Subgroup

IT Services


Project Name

Innovation Lab Services

Project Type

OU Project

Project Description

Acuity has seen significant growth over its 20-year history and recently invested in a Technology Solutions Group (TSG) to continue to redefine its capabilities and services offered to Government customers. The TSG identifiedthe following strategic goals to support Acuity’s growth trajectory. ▪Increase workforce engagement and knowledge sharing ▪Attract, train,and retain top technical talent ▪Win new workthrough sound technical solutions and delivery To support these goals, the TSG established an Innovation Lab to provide Acuity employees access to the latest software solutions aligned with Acuity’s strategic technology partnerships (e.g., Microsoft, ServiceNow, AWS) in addition to emerging technologies and tools in our industry.

Number of People

12

Location

Reston, VA United States

Subgroup

IT Services


Project Name

Icon Application Development

Project Type

OU Project

Project Description

“Icon” is a corporate-wide recognition program for acknowledging Acuity employees and technologists who contribute to company growth by standing out as good corporate citizens, focusing on professional development and superior client delivery. We gamify the Icon Recognition Program using Paylocity Impressions as the administrative tool and apply respective weights (via points) for employee contributions throughout the calendar year. This project is focused on automating Icon administration by creating multiple applications which interact with one another (e.g.,leaderboard, activity tracking and verification, and updating certifications) leveraging core technology platforms (AWS + React.js, Microsoft, and ServiceNow). There are three solutions that will be developed under this project: ▪Enhanced Icon Leaderboard: Expand upon the existing Icon Leaderboard for improved user experience, process automation and enhanced features. ▪Icon Recognition Approval System: Centralize Icon activity tracking, approvals, and point awards by providing easier access to data and improved interfaces for Acuity Employees and Program Administrators. ▪Certification Portal: Certification self-reporting portal, issue tracking, routing, notification, and processing.

Number of People

20

Location

Reston, VA United States

Subgroup

Software Development and Maintenance


Project Name

Senior Management

Project Type

Organizational Project

Project Description

Senior Management is responsible for definition of organizational objectives, services and services levels to be offered, and continuity planning and execution for the organization.

Number of People

3

Location

Reston, VA United States

Subgroup


OU Description

The Technology Solutions Group provides development and services solutions to support internal Acuity technology and services needs.

Relevant Sampling Factors

Type of Work: Process implementation differs depending on the type of work - development or services.

Sampling Factor Values

Development and Maintenance: Work involving software development and maintenance.

IT Services: Work involving IT services with no significant development involved.

Subgroups

IT Services

Software Development and Maintenance


Model View

CMMI Development V2.0 (CMMI-DEV) without SAM

Maturity Level

3
CAR
Satisfied
CM
Satisfied
DAR
Satisfied
EST
Satisfied
GOV
Satisfied
II
Satisfied
MC
Satisfied
MPM
Satisfied
OT
Satisfied
PAD
Satisfied
PCM
Satisfied
PI
Satisfied
PLAN
Satisfied
PQA
Satisfied
PR
Satisfied
RDM
Satisfied
RSK
Satisfied
TS
Satisfied
VV
Satisfied

Model View

CMMI Services V2.0 (CMMI-SVC) without SAM

Maturity Level

3
CAR
Satisfied
CM
Satisfied
CONT
Satisfied
DAR
Satisfied
EST
Satisfied
GOV
Satisfied
II
Satisfied
IRP
Satisfied
MC
Satisfied
MPM
Satisfied
OT
Satisfied
PAD
Satisfied
PCM
Satisfied
PLAN
Satisfied
PQA
Satisfied
PR
Satisfied
RDM
Satisfied
RSK
Satisfied
SDM
Satisfied
STSM
Satisfied
VV
Satisfied