CMMI Institute

« Appraisal Overview

ZS Associates India Pvt. Ltd.

Technology Service Area - Application Management Services

Appraisal Details

Organization

ZS Associates India Pvt. Ltd.

Organizational Unit

Technology Service Area - Application Management Services

Appraisal Team Leader

Kamlesh Kothari

Partner

QAI India

Sponsors

Suresh Ramanan

Appraisal Type

Benchmark

Last day On-site

2023/07/05

Appraisal Expiration Date

2026/07/05


Technology Service Area - Application Management Services Project Description

Organizational Unit

Technology Service Area - Application Management Services

Domain

CMMI Services - Maturity Level - 3

Sample Size - People

42%

Sample Size - Projects

57.1%


Project Name

*Sensitive

Project Type

Organizational Project

Project Description

*Sensitive

Number of People

6

Location

Subgroup


Project Name

*Sensitive

Project Type

Organizational Project

Project Description

*Sensitive

Number of People

5

Location

Subgroup


Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

16

Location

Subgroup

Sub Group 1: Large


Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

18

Location

Subgroup

Sub Group 1: Large


Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

15

Location

Subgroup

Sub Group 2: Medium


Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

40

Location

Subgroup

Sub Group 1: Large


Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

21

Location

Gurgaon , Haryana India

Subgroup

Sub Group 1: Large


Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

8

Location

Subgroup

Sub Group 3: Small


Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

15

Location

Subgroup

Sub Group 2: Medium


Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

17

Location

Subgroup

Sub Group 1: Large


Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

15

Location

Gurgaon , Haryana India

Subgroup

Sub Group 2: Medium


Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

15

Location

Gurgaon , Haryana India

Subgroup

Sub Group 2: Medium


Project Name

*Sensitive

Project Type

Organizational Project

Project Description

*Sensitive

Number of People

4

Location

Subgroup


Project Name

*Sensitive

Project Type

Organizational Project

Project Description

*Sensitive

Number of People

7

Location

Subgroup


OU Description

ZS’s Technology Service Area offers a broad suite of end-to-end solutions from innovative digital strategies to seamless implementation. OU i.e. AMS projects at Technology Service Area are focussed on providing end-to-end system operations, ticket management, system enhancements and innovation in various technology stacks supported by deep technology, domain expertise encompassing Data Engineering, Data management, Reporting/Visualisation, Data Analysis related work. These services are executed from Pune and Gurgaon locations in India.

Relevant Sampling Factors

Size: As per organisational processes, projects are categorised based on sizing i.e. Large, Medium and Small. Hence this was identified as a critical factor

Sampling Factor Values

Large: This includes projects greater than 15 members in team size

Medium: This includes projects greater than 10 and less than 15 members in team size

Small: This includes projects less than 10 members in team size

Subgroups

Sub Group 1: Large

Sub Group 2: Medium

Sub Group 3: Small


Domains

Services

Maturity Level

3
CAR
Satisfied
CM
Satisfied
CONT
Satisfied
DAR
Satisfied
EST
Satisfied
GOV
Satisfied
II
Satisfied
IRP
Satisfied
MC
Satisfied
MPM
Satisfied
OT
Satisfied
PAD
Satisfied
PCM
Satisfied
PLAN
Satisfied
PQA
Satisfied
PR
Satisfied
RDM
Satisfied
RSK
Satisfied
SDM
Satisfied
STSM
Satisfied
VV
Satisfied