CMMI Institute

« Appraisal Overview

Zolon Tech, Inc.

IT Services Group

Appraisal Details

Organization

Zolon Tech, Inc.

Organizational Unit

IT Services Group

Appraisal Team Leader

Neelakanteswara Reddy Guntaka

Partner

Prowise Systems

Sponsors

Ram Mattapalli

Appraisal Type

Benchmark

Last day On-site

2023/12/08

Appraisal Expiration Date

2026/12/08


IT Services Group Project Description

Organizational Unit

IT Services Group

Domain

CMMI Services - Maturity Level - 3

Sample Size - People

95.4%

Sample Size - Projects

87.5%


Project Name

*Sensitive

Project Type

Organizational Project

Project Description

*Sensitive

Number of People

2

Location

Subgroup


Project Name

*Sensitive

Project Type

Organizational Project

Project Description

*Sensitive

Number of People

1

Location

Subgroup


Project Name

*Sensitive

Project Type

Organizational Project

Project Description

*Sensitive

Number of People

1

Location

Subgroup


Project Name

*Sensitive

Project Type

Organizational Project

Project Description

*Sensitive

Number of People

1

Location

Subgroup


Project Name

*Sensitive

Project Type

Organizational Project

Project Description

*Sensitive

Number of People

1

Location

Subgroup


Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

30

Location

Subgroup

Operations and Maintenance Support


Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

10

Location

Subgroup

Operations and Maintenance Support


Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

15

Location

Subgroup

Operations and Maintenance Support


OU Description

IT Services Group provides IT and managed services to various clients. IT Services Group has expertise and well experience in providing application helpdesk support, customer service desk Helpdesk services, Operation and Maintenance (O&M) services across varied skillsets. OU provide services to Federal customers. IT Services Group integrates best practices and implement proven solutions that consistently beat deadlines, come in below cost expectations and exceed mission requirements.

Relevant Sampling Factors

Type of Work: The type of work performed in the OU is Operations and Maintenance (O&M) Support

Sampling Factor Values

O&M Support: Operations and Maintenance (O&M) Support

Subgroups

Operations and Maintenance Support


Domains

Services

Maturity Level

3
CAR
Satisfied
CM
Satisfied
CONT
Satisfied
DAR
Satisfied
EST
Satisfied
GOV
Satisfied
II
Satisfied
IRP
Satisfied
MC
Satisfied
MPM
Satisfied
OT
Satisfied
PAD
Satisfied
PCM
Satisfied
PLAN
Satisfied
PQA
Satisfied
PR
Satisfied
RDM
Satisfied
RSK
Satisfied
SDM
Satisfied
STSM
Satisfied
VV
Satisfied