CMMI Institute

« Appraisal Overview

BAJAJ FINSERV DIRECT LIMITED

Software Development

Service Delivery

Appraisal Details

Organization

BAJAJ FINSERV DIRECT LIMITED

Organizational Units

Software Development

Service Delivery

Appraisal Team Leader

Harish Kulkarni

Partner

Innovative Quality Certifications

Sponsors

Ranjit Menon

Appraisal Type

Benchmark

Last day On-site

2024/03/16

Appraisal Expiration Date

2027/03/16


Software Development Project Description

Organizational Unit

Software Development

Domain

CMMI Development - Maturity Level - 3

Sample Size - People

95.8%

Sample Size - Projects

100%


Project Name

*Sensitive

Project Type

Organizational Project

Project Description

*Sensitive

Number of People

2

Location

Subgroup


Project Name

*Sensitive

Project Type

Organizational Project

Project Description

*Sensitive

Number of People

3

Location

Subgroup


Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

9

Location

Subgroup

Finance Domain Project


Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

12

Location

Subgroup

Finance Domain Project


Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

9

Location

Subgroup

Finance Domain Project


Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

10

Location

Subgroup

Insurance Domain Project


OU Description

The Software Development Unit is responsible for developing in-house applications. It is responsible for the design, development and testing of various software products, project management and project implementation support

Relevant Sampling Factors

Type of Work: Different Types of domain work.

Sampling Factor Values

Finance: Projects developed in the finance domain.

Insurance: Projects developed in the Insurance domain.

Subgroups

Finance Domain Project

Insurance Domain Project


Domains

Development

Maturity Level

3
CAR
Satisfied
CM
Satisfied
DAR
Satisfied
EST
Satisfied
GOV
Satisfied
II
Satisfied
MC
Satisfied
MPM
Satisfied
OT
Satisfied
PAD
Satisfied
PCM
Satisfied
PI
Satisfied
PLAN
Satisfied
PQA
Satisfied
PR
Satisfied
RDM
Satisfied
RSK
Satisfied
TS
Satisfied
VV
Satisfied

Service Delivery Project Description

Organizational Unit

Service Delivery

Domain

CMMI Services - Maturity Level - 3

Sample Size - People

94.9%

Sample Size - Projects

100%


Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

10

Location

Subgroup

Support Services


Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

8

Location

Subgroup

Support Services


Project Name

*Sensitive

Project Type

OU Project

Project Description

*Sensitive

Number of People

10

Location

Subgroup

Support Services


Project Name

*Sensitive

Project Type

Organizational Project

Project Description

*Sensitive

Number of People

3

Location

Subgroup


Project Name

*Sensitive

Project Type

Organizational Project

Project Description

*Sensitive

Number of People

2

Location

Subgroup


Project Name

*Sensitive

Project Type

Organizational Project

Project Description

*Sensitive

Number of People

3

Location

Subgroup


OU Description

The service delivery unit is responsible for managing all the BFDL support services. It primarily works as the production support team that supports the loan journey in BFSI markets along with the Employee Portal, Journey and Customer portal application. It provides various options for Loans, Cards, Insurance and Investment through its Mobile App and Website.​ It is an online marketplace that offers a wide range of products and services from a variety of sellers, It is a one-stop shop for customers to find everything they need, from electronics and appliances to fashion and home goods.​

Relevant Sampling Factors

Type of Work: Type of services

Sampling Factor Values

Support Services: Different types of support services.

Subgroups

Support Services


Domains

Services

Maturity Level

3
CAR
Satisfied
CM
Satisfied
CONT
Satisfied
DAR
Satisfied
EST
Satisfied
GOV
Satisfied
II
Satisfied
IRP
Satisfied
MC
Satisfied
MPM
Satisfied
OT
Satisfied
PAD
Satisfied
PCM
Satisfied
PLAN
Satisfied
PQA
Satisfied
PR
Satisfied
RDM
Satisfied
RSK
Satisfied
SDM
Satisfied
STSM
Satisfied
VV
Satisfied