CMMI Institute

« Appraisal Overview

Alpha Omega

IT Service Projects

Development Projects

Appraisal Details

Organization

Alpha Omega

Organizational Units

IT Service Projects

Development Projects

Appraisal Team Leader

Andreas Felschow

Partner

The Process Company

Sponsors

Mike Deutsch

Appraisal Type

Benchmark

Last day On-site

2024/04/02

Appraisal Expiration Date

2027/04/02


IT Service Projects Project Description

Organizational Unit

IT Service Projects

Domain

CMMI Services - Maturity Level - 3

Sample Size - People

100%

Sample Size - Projects

100%


Project Name

Process Management Team

Project Type

Organizational Project

Project Description

Number of People

2

Location

Subgroup


Project Name

USDA Rowan

Project Type

OU Project

Project Description

Number of People

11

Location

Subgroup

Service Projects


Project Name

USCG IASP

Project Type

OU Project

Project Description

Number of People

21

Location

Subgroup

Service Projects


Project Name

NOAA FISMA

Project Type

OU Project

Project Description

Number of People

4

Location

Subgroup

Service Projects


OU Description

The OU consists of the core IT service projects to support their customers. The primary work within this part of the OU is to provide help desk services that cover both tier 1 and tier 2 service requests.

Relevant Sampling Factors

Type of Work: Development Projects vs. Service Projects

Sampling Factor Values

1: Development Projects

2: Service Projects

Subgroups

Service Projects


Domains

Services

Maturity Level

3
CAR
Satisfied
CM
Satisfied
CONT
Satisfied
DAR
Satisfied
EST
Satisfied
GOV
Satisfied
II
Satisfied
IRP
Satisfied
MC
Satisfied
MPM
Satisfied
OT
Satisfied
PAD
Satisfied
PCM
Satisfied
PLAN
Satisfied
PQA
Satisfied
PR
Satisfied
RDM
Satisfied
RSK
Satisfied
SDM
Satisfied
STSM
Satisfied
VV
Satisfied

Development Projects Project Description

Organizational Unit

Development Projects

Domain

CMMI Development - Maturity Level - 3

Sample Size - People

96.6%

Sample Size - Projects

66.7%


Project Name

Process Management Team

Project Type

Organizational Project

Project Description

Number of People

2

Location

Subgroup


Project Name

TOMIS

Project Type

OU Project

Project Description

Number of People

12

Location

Subgroup

Development Projects


Project Name

ODOS

Project Type

OU Project

Project Description

Number of People

43

Location

Subgroup

Development Projects


OU Description

The projects within the OU provide agile development for their respective customers. The development work includes new features and bug fixes.

Relevant Sampling Factors

Type of Work: Development Projects vs. Service Projects

Sampling Factor Values

1: Development

2: Services

Subgroups

Development Projects


Domains

Development

Maturity Level

3
CAR
Satisfied
CM
Satisfied
DAR
Satisfied
EST
Satisfied
GOV
Satisfied
II
Satisfied
MC
Satisfied
MPM
Satisfied
OT
Satisfied
PAD
Satisfied
PCM
Satisfied
PI
Satisfied
PLAN
Satisfied
PQA
Satisfied
PR
Satisfied
RDM
Satisfied
RSK
Satisfied
TS
Satisfied
VV
Satisfied