CMMI Institute

Capability Counts 2020

21 April & 22 April, 2020

Crystal City, , VA

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Speaker Profile

Giuseppe Satriani, Senior Consultant

Tecnalia Research and Innovation

About

Giuseppe is certified High Maturity Lead Appraiser for CMMI-DEV and SVC with a very wide trajectory. He has a wide experience in quality engineering, organizational change, process assessments, improvement, workflow optimization, applied in a wide range of companies in different IT sectors, countries and sizes. Master of different types of models and methodologies, like: CMMI, SPICE, Balanced ScoreCards, EFQM, Kanban, SCRUM, Statistical Process Control, Critical Chain Project Management, which has often integrated to provide an optimal solution to customers.

SPEAKER PRESENTATION

Error Management and Process Performances: A Safe Bet

Conference Track: Performance Management

CMMI2.0 clearly define a path for managing process performances connected with business goals and by actively involve management; the triad of fire (MPM+PCM+GOV) is the evidence. We explain how a quantitative approach in error detection process can offer a safe path to link business goals to process performances. Rework is the most important cause of uncertainty in the IT industry; it greatly impacts organizations performances. Rework must be managed by using a quantitative approach not just limited to measure, but also predicting outcomes and making a trade-off between benefits and costs. We present a staged path to be successful in improving performances by controlling and reducing rework