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CMMI Institute Resource Center

The CMMI Institute Resource Center is a collection of every CMMI Institute digital resource in one place. Browse through our collection of presentations, webinars, articles, case studies, and whitepapers to answer all your CMMI questions.

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CMMI® for Services Version 1.3 - Hardcopy for Purchase

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The CMMI-SVC model provides guidance for improving your organization's capability to provide quality services for customers and end users. These best practices will help your organization provide superior service by strengthening weak customer touch points and enhancing the customer experience.