CMMI Institute

Introduction to CMMI for Services

Building Course

Today, 80% of the world’s business is service-based.

Learn how to use CMMI for Services (CMMI-SVC) to give your organization an edge over your competition. This course will teach you how to use the CMMI for Services model to establish, manage, and deliver services that meet and exceed customer expectations.

What I will learn in this course?

  • Undertand how CMMI-SVC can help a services organization improve their performance.
  • How to describe the unique elements of CMMI-SVC.
  • Determine how CMMI-SVC applies to your business context.
  • Learn effective practices for defining, establishing, and managing service.

Who should take this course?

  • Team Managers
  • CMMI Practitioners
  • Appraisal Team Members
  • Process Improvement Team Members 
  • Service Industry Professionals

What do I need for this course?

The course is highly interactive and composed of exercises, discussion, and presentations. The format of this course requires that students actively participate and must be present for all three days of the course.

This course does not require any prerequisites. However we do recommend taking the Fundamentals of CMMI eLearning for foundational knowledge on the CMMI model component and process areas. 

This course is offered by CMMI Institute and Certified CMMI Institute Partners at locations and sites around the world. To find an offering of the Introduction to CMMI for Services, you can search our course listings in the event calendar or search for a training partner near you in the CMMI Institute Partner Directory.

What do I get from this course?

Price Varies Building Course

3 Days Time Commitment

When is the next course?

  • 1698 Galisteo Street Santa Fe, NM 87505
    28 May, 2019 30 May, 2019 28-30 May, 2019

    Introduction to CMMI for Services

    Instructor: N.K. Ovalle

    $1395

    This 3-Day “Introduction to CMMI for Services” course will provide you the fundamental, practical skills to guide your organization’s successful implementation of CMMI for Services. Check out additional dates at www.processimproveconsult.com.

    Register

  • 1698 Galisteo Street Santa Fe, NM 87505
    8 July, 2019 10 July, 2019 8-10 July, 2019

    Introduction to CMMI for Services

    Instructor: N.K. Ovalle

    $0

    This 3-Day “Introduction to CMMI for Services” course will provide you the fundamental, practical skills to guide your organization’s successful implementation of CMMI for Services. Check out additional dates at www.processimproveconsult.com.

    Register

  • 1801 Alexander Bell Drive, Reston, Virginia 20191 Reston, VA 20191
    6 August, 2019 8 August, 2019 6-8 August, 2019

    Introduction to CMMI for Services

    Instructor: Leading Edge Process Consultants LLC

    $1390

    Unleash the CMMI superhero within by taking our ExCiTiNg CMMI for Services class, delivered by the instructor who’s taught more than 190 certified CMMI classes across the country. You’ll walk away super-charged, with a true appreciation for the CMMI. Need a different date? See our full schedule at www.CmmiTraining.com.

    Register