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The CMMI Resource Center is a collection of every CMMI Institute digital resource in one place. Browse through our collection of presentations, webinars, articles, case studies, and whitepapers to answer all your CMMI questions.

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  • Concentrix Reduces Escalations by 95% and Increases Customer Satisfaction for Major Auto Client
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Concentrix Reduces Escalations by 95% and Increases Customer Satisfaction for Major Auto Client

Submitted by: CMMI Institute

Published: 13 June, 2019

Concentrix reduces escalations by 95% and increases customer satisfaction for major auto client with CMMI