CMMI Institute

Building Service Excellence

Building Course

Build capability in delivering and managing services through this course designed to be taken after the Foundations of Capability course.

What will I learn in this course?

  • Locate information in the CMMI model related to best practices in delivering and managing services.
  • Use the CMMI Services domain to effectively assess, improve, and sustain process capability and performance.

Who should take this course?

This course is intended for anyone interested in improving business performance.

What do I get from this course?

  • Certificate of Completion
  • Prerequisite for serving on a CMMI Appraisal Team for Services Domain appraisals only.

What do I need for this course?

Each student is required to have taken Foundations of Capability before taking this course. This course is composed of lectures and class exercise with time allotted for participant questions and discussion. The format of the course requires that students actively participate throughout the duration of the course without missing any class time.

This course cannot be used as a prerequisite for any advanced CMMI training course.

Price Varies Building Course

1 Day Time Commitment

When is the next course?

  • Virtual, via Zoom
    20 July, 2024 20 July, 2024 20-20 July, 2024

    Building Service Excellence

    Instructor: Leading Edge Process Consultants

    $600.00

    Learn CMMI Services (CMMI-SVC) from the guy who’s been judiciously applying its key concepts to his own business for over 12 years: ⚡Wild Bill Smith⚡, the world’s leading CMMI instructor with over 5000 students taught. Helps meet training requirements for a CMMI-SVC appraisal. Discounted when combined with the prerequisite Foundations of Capability. (For max savings, check out our three-course Brainiac Bundle.)

    Event Details

  • ,
    24 July, 2024 24 July, 2024 24-24 July, 2024

    Building Service Excellence

    Instructor: W R Systems, Ltd.

    $600.00

    The Building Service Excellence course, taught by W.R. Systems, Ltd., an Engineering Services Company, with over 15 years of experience using CMMI in engineering and service management/service delivery projects, builds on the Foundations course. It provides instruction on how to use CMMI Service to build capability in providing service management and service delivery through a detailed view of the domain’s practice areas. It is geared to individuals/teams who are interested in improving business performance and who want to effectively assess, improve, and sustain process capability. Successful completion of this course, along with the Foundations of Capability course and the CMMI Associate exam allows the individual to participate as a CMMI-SVC Appraisal Team Member. This course may be taken immediately following the 2-day Foundations of Capability course.

    Event Details

  • ,
    31 July, 2024 31 July, 2024 31-31 July, 2024

    Building Service Excellence

    Instructor: KMS Enterprises

    $525.00

    Event Details

  • Virtual, via Zoom
    29 August, 2024 29 August, 2024 29-29 August, 2024

    Building Service Excellence

    Instructor: Leading Edge Process Consultants

    $600.00

    Learn CMMI Services (CMMI-SVC) from the guy who’s been judiciously applying its key concepts to his own business for more than a dozen years: ⚡Wild Bill Smith⚡, the world’s leading CMMI instructor with over 500 classes taught. Discounted when combined with the prerequisite Foundations of Capability. For max savings, check out our three-course Brainiac Bundle.

    Event Details

  • Virtual Online Coure,
    26 September, 2024 26 September, 2024 26-26 September, 2024

    Building Service Excellence

    Instructor: Steel Toad Consulting

    $650.00

    CMMI® V3.0 Building Service Excellence course. This one day CMMI Service course will teach you how to build capability in Services. The course is intended for Service team members and anyone interested in improving business performance. Most of the one day courses are scheduled on the calendar to immediately follow the “CMMI 3.0 FOUNDATIONS AND CAPABILITY COURSE”. Take your training from a SteelToad CMMI Instructor and Lead Appraiser certified in the CMMI Development, Services, Supplier Management, Data, Safety, Security, and People domains, a Medical Device Discovery Appraisal Program (MDDAP) assessor, a CMMC Instructor, CMMC Assessor, ISO Trainer and Lead Auditor for ISO 9001, ISO 20000, ISO 27000, ISO 13485, CISSP, ISACA CISA, CDPSE and CISM. Learn from an Instructor and Lead Appraiser on how CMMI integrates with other Quality Management Systems and Cyber frameworks and standards. Register online at https://www.steeltoad.com/courses or email [email protected]

    Event Details

  • Virtual, via Zoom
    10 October, 2024 10 October, 2024 10-10 October, 2024

    Building Service Excellence

    Instructor: Leading Edge Process Consultants

    $600.00

    Learn CMMI Services (CMMI-SVC) from the guy who’s been judiciously applying its key concepts to his own business for more than a dozen years: ⚡Wild Bill Smith⚡, the world’s leading CMMI instructor with over 500 classes taught. Discounted when combined with the prerequisite Foundations of Capability. For max savings, check out our three-course Brainiac Bundle.

    Event Details

  • Virtual, via Zoom
    21 November, 2024 21 November, 2024 21-21 November, 2024

    Building Service Excellence

    Instructor: Leading Edge Process Consultants

    $600.00

    Learn CMMI Services (CMMI-SVC) from the guy who’s been judiciously applying its key concepts to his own business for more than a dozen years: ⚡Wild Bill Smith⚡, the world’s leading CMMI instructor with over 500 classes taught. Discounted when combined with the prerequisite Foundations of Capability. For max savings, check out our three-course Brainiac Bundle.

    Event Details