CMMI Institute

Building Service Excellence

Building Course

Build capability in delivering and managing services through this course designed to be taken after the Foundations of Capability course.

What will I learn in this course?

  • Locate information in the CMMI model related to best practices in delivering and managing services.
  • Use the CMMI Services domain to effectively assess, improve, and sustain process capability and performance.

Who should take this course?

This course is intended for anyone interested in improving business performance.

What do I get from this course?

  • Certificate of Completion
  • Prerequisite for serving on a CMMI Appraisal Team for Services Domain appraisals only.

What do I need for this course?

Each student is required to have taken Foundations of Capability before taking this course. This course is composed of lectures and class exercise with time allotted for participant questions and discussion. The format of the course requires that students actively participate throughout the duration of the course without missing any class time.

This course cannot be used as a prerequisite for any advanced CMMI training course.

Price Varies Building Course

1 Day Time Commitment

When is the next course?

  • Virtual, via Zoom
    5 April, 2024 5 April, 2024 5-5 April, 2024

    Building Service Excellence

    Instructor: Leading Edge Process Consultants

    $600.00

    Learn CMMI Services (CMMI-SVC) from the guy who’s been judiciously applying its key concepts to his own business for more than a dozen years: ⚡Wild Bill Smith⚡, the world’s leading CMMI instructor with over 500 classes taught. Discounted when combined with the prerequisite Foundations of Capability. For max savings, check out our three-course Brainiac Bundle.

    Event Details

  • , Virginia
    11 April, 2024 11 April, 2024 11-11 April, 2024

    Building Service Excellence

    Instructor: W R Systems, Ltd.

    $600.00

    The Building Service Excellence course, taught by W.R. Systems, Ltd., an Engineering Services Company, with over 15 years of experience using CMMI in engineering and service management/service delivery projects, builds on the Foundations course. It provides instruction on how to use CMMI Service to build capability in providing service management and service delivery through a detailed view of the domain’s practice areas. It is geared to individuals/teams who are interested in improving business performance and who want to effectively assess, improve, and sustain process capability. Successful completion of this course, along with the Foundations of Capability course and the CMMI Associate exam allows the individual to participate as a CMMI-SVC Appraisal Team Member. This course may be taken immediately following the 2-day Foundations of Capability course.

    Event Details

  • ,
    11 April, 2024 11 April, 2024 11-11 April, 2024

    Building Service Excellence

    Instructor: Excellence In Measurement Technology

    $630.00

    Excellence in Measurement Technology are pleased to offer this virtual online offering of the CMMI Institute Building Service Excellence course. This course builds on the (pre-requisite) Foundations of Capability course and introduces students to the practices within CMMI V3.0 that that cover service delivery. It will teach you how to understand the Services view of the CMMI and apply it to improve the performance and capability of your own service delivery processes. All our instructors are highly experienced CMMI Practitioners and have a wealth of experience in applying the concepts in a range of different business sectors, to help you apply this course to your own business.

    Event Details

  • Virtual, via Zoom
    25 April, 2024 25 April, 2024 25-25 April, 2024

    Building Service Excellence

    Instructor: Leading Edge Process Consultants

    $600.00

    Learn CMMI Services (CMMI-SVC) from the guy who’s been judiciously applying its key concepts to his own business for more than a dozen years: ⚡Wild Bill Smith⚡, the world’s leading CMMI instructor with over 500 classes taught. Discounted when combined with the prerequisite Foundations of Capability. For max savings, check out our three-course Brainiac Bundle.

    Event Details

  • ,
    16 May, 2024 16 May, 2024 16-16 May, 2024

    Building Service Excellence

    Instructor: Excellence In Measurement Technology

    $630.00

    Excellence in Measurement Technology are pleased to offer this virtual online offering of the CMMI Institute Building Service Excellence course. This course builds on the (pre-requisite) Foundations of Capability course and introduces students to the practices within CMMI V3.0 that that cover service delivery. It will teach you how to understand the Services view of the CMMI and apply it to improve the performance and capability of your own service delivery processes. All our instructors are highly experienced CMMI Practitioners and have a wealth of experience in applying the concepts in a range of different business sectors, to help you apply this course to your own business.

    Event Details

  • Virtual, via Zoom
    20 May, 2024 20 May, 2024 20-20 May, 2024

    Building Service Excellence

    Instructor: Leading Edge Process Consultants

    $600.00

    Learn CMMI Services (CMMI-SVC) from the guy who’s been judiciously applying its key concepts to his own business for more than a dozen years: ⚡Wild Bill Smith⚡, the world’s leading CMMI instructor with over 500 classes taught. Discounted when combined with the prerequisite Foundations of Capability. For max savings, check out our three-course Brainiac Bundle.

    Event Details

  • ,
    21 June, 2024 21 June, 2024 21-21 June, 2024

    Building Service Excellence

    Instructor: Sensible Process

    $600.00

    Sensible Process is offering the official Building Service Excellence course for students interested in learning how to apply the CMMI to a services-oriented organization. This one-day training covers the services specific Practice Areas, handling the core Practice Areas, addressing habit and persistence, and matching evidence to Practice Areas like in appraisals. Students spend significant time exploring each CMMI Practice Area and hearing the different ways the model practices could be implemented. At the end of the class, students are able to demonstrate application of CMMI-SVC in an operational environment.

    Event Details

  • Virtual, via Zoom
    27 June, 2024 27 June, 2024 27-27 June, 2024

    Building Service Excellence

    Instructor: Leading Edge Process Consultants

    $600.00

    Learn CMMI Services (CMMI-SVC) from the guy who’s been judiciously applying its key concepts to his own business for more than a dozen years: ⚡Wild Bill Smith⚡, the world’s leading CMMI instructor with over 500 classes taught. Discounted when combined with the prerequisite Foundations of Capability. For max savings, check out our three-course Brainiac Bundle.

    Event Details