Instructor: Patrick O'Toole, Principal Consultant, PACT Fee: $250 This highly engaging tutorial provides practical advice that will help attendees to launch, or re-invigorate their capability enhancement programs. Blending real world examples, practical advice, and humorous analogies, participants will learn to think more robustly about their approach to building capability, and to apply proven approaches that they can implement immediately upon their return. Attendees who attend will learn to: • evolve senior management’s role from passive sponsorship to proactive leadership • generate business-oriented enhancement goals that provide organization motivation and focus • improve the integrity of their performance-related data • avoid many of the common mistakes that have de-railed those who have gone before Level and Orientation of the Audience, including Prerequisites (Beginner): This tutorial is useful for maturity level 1 organizations that are just starting out on their capability building journey, and for those that are encountering difficulty in making significant progress. The tutorial is intended for senior managers who sponsor improvement initiatives, Engineering Process Group (EPG) and Process Action Team members, as well as project managers and other “targets” of capability enhancement activities.