This 1-day "Building Service Excellence" course teaches you the fundamentals of implementing CMMI V2.0 for Services in your organization.  CMMI V2.0 for Services combines two courses, this 1-day course “Building Service Excellence” which is taken immediately after the 2-day "Foundations of Capability" course; sign-up for both courses together on the Instructor's website, they are offered on back-to-back days.  CMMI V2.0 provides each participant online access to the model, so each participant will need to bring to the class their own laptop with WIFI access capability. 

Dr. Nestor K. Ovalle is a CMMI Institute Business Partner and Certified CMMI V2.0 and V1.3 Instructor, an experienced CMMI Consultant, a successful CEO, and a senior software and systems engineer who has worked as a professional in both the private and public sectors. Dr. Ovalle is a CMMI expert.  He has been teaching, implementing, and providing CMMI implementation consulting for nearly 15 years.  Dr. Ovalle will deliver this course ONSITE at your location and in Santa Fe, NM. To find other upcoming Santa Fe course dates, or discuss Onsite dates and pricing, and to register for CMMI training, contact Dr. Ovalle directly at 505-670-4929, [email protected] and visit our website www.processimproveconsult.com.