Sustaining Metrics Culture
3:15 PM - 3:55 PM
Measurements and metrics provide objective insight about what is happening and guide us to take effective decisions. The adaptation of metrics as a routine tool is influenced by the maturity of process, culture and the belief of the users. The presentation brings in some of the best practices adopted by the industries to institutionalize best in class value added measurement systems. The presentation highlights some important aspects like designing a practical and useful metrics system, ensuring granularity and accuracy of measures, timeliness of metrics collection and analysis, integrating metrics with project, work group and support functions status and quality deliverables and automation.