We accomplished our PCMM ML5 journey in 2018 and thus became the first company in BFSI sector to achieve this global benchmark. Adopting high maturity level processes was an effort to transform the company into an efficient growth engine, building the capacity of wading the dynamic market environment. We took focused interventions, aligned with PCMM principles to overcome various business challenges in ever changing business landscape. It came with immense business benefits and organizational process excellence. It resulted in improved Employee Engagement index. Transparent reward system and collaborative culture has improved the trust levels between employees and management. Learning Objective: 1. Business Unit Restructuring to strengthen business proposition and product distribution. 2. Channelizing cross functional talent for successful implementation of High Impact strategic projects 3. Mentoring process led to enhanced competency levels for critical talents