CMMI Institute

Building Service Excellence

Building Course

Build capability in delivering and managing services through this course designed to be taken after the Foundations of Capability course.

What will I learn in this course?

  • Locate information in the CMMI model related to best practices in delivering and managing services.
  • Use the CMMI Services view to effectively assess, improve, and sustain process capability and performance.

Who should take this course?

This course is intended for anyone interested in improving business performance.

What do I get from this course?

  • Certificate of Completion
  • Prerequisite for serving on a CMMI Appraisal Team.
  • Prerequisite for advanced CMMI training courses. 

What do I need for this course?

Each student is required to have taken Foundations of Capability (or CMMI V2.0 Upgrade Training) before taking this course. This course is composed of lectures and class exercise with time allotted for participant questions and discussion. The format of the course requires that students actively participate throughout the duration of the course without missing any class time.

Price Varies Building Course

1 Day Time Commitment

When is the next course?

  • 1801 Alexander Bell Dr. Reston, VA 20191
    4 December, 2020 4 December, 2020 4-4 December, 2020

    Building Service Excellence

    Instructor: Leading Edge Process Consultants LLC

    $540.00

    Services comprise 80% of the economy, so stay another day and learn how to apply CMMI in a service delivery environment (CMMI-SVC V2.0). Our service-oriented instructor has been using elements of CMMI-SVC in his company since 2009, and he’ll happily show you the way. Foundations of Capability is a pre-requisite for this practical, exercise-driven class.

    Event Details

  • VIRTUAL (ONLINE LIVE),
    10 December, 2020 10 December, 2020 10-10 December, 2020

    Building Service Excellence

    Instructor: N.K. Ovalle

    $550.00

    VIRTUAL (ONLINE LIVE) COURSE. The 1-Day “Building Service Excellence” course provides a detailed view of the CMMI V2.0 Service domain practice areas. The “Building Service Excellence” course may be taken immediately following the 2-day “Foundations of Capability” course and may be taken with the 1-day “Building Development Excellence” course. Together, these three courses provide a detailed view of the CMMI V2.0 model and the core and domain specific practice areas for the Development and the Services domains. To Register, and, for other course dates, please visit our website (www.processimproveconsult.com), and call or email Nestor K. Ovalle (Ph 505-670-4929, Email nkovalle2d@gmail.com).

    Event Details

  • VIRTUAL,
    11 December, 2020 11 December, 2020 11-11 December, 2020

    Building Service Excellence

    Instructor: Alexanna, LLC

    $515.00

    This 1-day course is designed to be taken after the Foundations of Capability course is completed. In this 1-day class, participants will: •Use the CMMI Services 2.0 view to understand how to build capability in delivering and managing services •Use the CMMI Services 2.0 view to effectively assess, improve, and sustain process capability and performance.

    Event Details

  • VIRTUAL (ONLINE LIVE),
    17 December, 2020 17 December, 2020 17-17 December, 2020

    Building Service Excellence

    Instructor: N.K. Ovalle

    $550.00

    VIRTUAL (ONLINE LIVE) COURSE. The 1-Day “Building Service Excellence” course provides a detailed view of the CMMI V2.0 Service domain practice areas. The “Building Service Excellence” course may be taken immediately following the 2-day “Foundations of Capability” course and may be taken with the 1-day “Building Development Excellence” course. Together, these three courses provide a detailed view of the CMMI V2.0 model and the core and domain specific practice areas for the Development and the Services domains. To Register, and, for other course dates, please visit our website (www.processimproveconsult.com), and call or email Nestor K. Ovalle (Ph 505-670-4929, Email nkovalle2d@gmail.com).

    Event Details

  • Online, Maryland
    17 December, 2020 17 December, 2020 17-17 December, 2020

    Building Service Excellence

    Instructor: Steel Toad Consulting

    $550.00

    CMMI® V2.0 Building Supplier Management Excellence course. This one day course will teach you how to build capability in supplier management. The course is intended for Supplier Management team members and anyone interested in improving business performance. Most of the one day courses are scheduled on the calendar to immediately follow the “CMMI 2.0 FOUNDATIONS AND CAPABILITY COURSE”. Take your CMMI training from an CMMI Lead Appraiser certified in the Development, Services, Supplier Management, Data Management models, CMMC Provisional Assessor, ISO Lead Auditor for ISO 9001, ISO 20000, ISO 27000 and ISO 13485, CISSP, and an ISACA cyber-security trainer for CISA and CISM.

    Event Details

  • VIRTUAL (ONLINE LIVE),
    31 December, 2020 31 December, 2020 31-31 December, 2020

    Building Service Excellence

    Instructor: N.K. Ovalle

    $550.00

    VIRTUAL (ONLINE LIVE) COURSE. The 1-Day “Building Service Excellence” course provides a detailed view of the CMMI V2.0 Service domain practice areas. The “Building Service Excellence” course may be taken immediately following the 2-day “Foundations of Capability” course and may be taken with the 1-day “Building Development Excellence” course. Together, these three courses provide a detailed view of the CMMI V2.0 model and the core and domain specific practice areas for the Development and the Services domains. To Register, and, for other course dates, please visit our website (www.processimproveconsult.com), and call or email Nestor K. Ovalle (Ph 505-670-4929, Email nkovalle2d@gmail.com).

    Event Details

  • VIRTUAL,
    14 January, 2021 14 January, 2021 14-14 January, 2021

    Building Service Excellence

    Instructor: N.K. Ovalle

    $550.00

    VIRTUAL (ONLINE LIVE) COURSE. The 1-Day “Building Service Excellence” course provides a detailed view of the CMMI V2.0 Service domain practice areas. The “Building Service Excellence” course may be taken immediately following the 2-day “Foundations of Capability” course and may be taken with the 1-day “Building Development Excellence” course. Together, these three courses provide a detailed view of the CMMI V2.0 model and the core and domain specific practice areas for the Development and the Services domains. To Register, and, for other course dates, please visit our website (www.processimproveconsult.com), and call or email Nestor K. Ovalle (Ph 505-670-4929, Email nkovalle2d@gmail.com).

    Event Details

  • VIRTUAL,
    14 January, 2021 14 January, 2021 14-14 January, 2021

    Building Service Excellence

    Instructor: N.K. Ovalle

    $550.00

    VIRTUAL (ONLINE LIVE) COURSE. The 1-Day “Building Service Excellence” course provides a detailed view of the CMMI V2.0 Service domain practice areas. The “Building Service Excellence” course may be taken immediately following the 2-day “Foundations of Capability” course and may be taken with the 1-day “Building Development Excellence” course. Together, these three courses provide a detailed view of the CMMI V2.0 model and the core and domain specific practice areas for the Development and the Services domains. To Register, and, for other course dates, please visit our website (www.processimproveconsult.com), and call or email Nestor K. Ovalle (Ph 505-670-4929, Email nkovalle2d@gmail.com).

    Event Details

  • VIRTUAL,
    28 January, 2021 28 January, 2021 28-28 January, 2021

    Building Service Excellence

    Instructor: N.K. Ovalle

    $550.00

    VIRTUAL (ONLINE LIVE) COURSE. The 1-Day “Building Service Excellence” course provides a detailed view of the CMMI V2.0 Service domain practice areas. The “Building Service Excellence” course may be taken immediately following the 2-day “Foundations of Capability” course and may be taken with the 1-day “Building Development Excellence” course. Together, these three courses provide a detailed view of the CMMI V2.0 model and the core and domain specific practice areas for the Development and the Services domains. To Register, and, for other course dates, please visit our website (www.processimproveconsult.com), and call or email Nestor K. Ovalle (Ph 505-670-4929, Email nkovalle2d@gmail.com).

    Event Details

  • VIRTUAL,
    28 January, 2021 28 January, 2021 28-28 January, 2021

    Building Service Excellence

    Instructor: N.K. Ovalle

    $550.00

    VIRTUAL (ONLINE LIVE) COURSE. The 1-Day “Building Service Excellence” course provides a detailed view of the CMMI V2.0 Service domain practice areas. The “Building Service Excellence” course may be taken immediately following the 2-day “Foundations of Capability” course and may be taken with the 1-day “Building Development Excellence” course. Together, these three courses provide a detailed view of the CMMI V2.0 model and the core and domain specific practice areas for the Development and the Services domains. To Register, and, for other course dates, please visit our website (www.processimproveconsult.com), and call or email Nestor K. Ovalle (Ph 505-670-4929, Email nkovalle2d@gmail.com).

    Event Details

  • VIRTUAL,
    11 February, 2021 11 February, 2021 11-11 February, 2021

    Building Service Excellence

    Instructor: N.K. Ovalle

    $550.00

    VIRTUAL (ONLINE LIVE) COURSE. The 1-Day “Building Service Excellence” course provides a detailed view of the CMMI V2.0 Service domain practice areas. The “Building Service Excellence” course may be taken immediately following the 2-day “Foundations of Capability” course and may be taken with the 1-day “Building Development Excellence” course. Together, these three courses provide a detailed view of the CMMI V2.0 model and the core and domain specific practice areas for the Development and the Services domains. To Register, and, for other course dates, please visit our website (www.processimproveconsult.com), and call or email Nestor K. Ovalle (Ph 505-670-4929, Email nkovalle2d@gmail.com).

    Event Details

  • VIRTUAL,
    11 February, 2021 11 February, 2021 11-11 February, 2021

    Building Service Excellence

    Instructor: N.K. Ovalle

    $550.00

    VIRTUAL (ONLINE LIVE) COURSE. The 1-Day “Building Service Excellence” course provides a detailed view of the CMMI V2.0 Service domain practice areas. The “Building Service Excellence” course may be taken immediately following the 2-day “Foundations of Capability” course and may be taken with the 1-day “Building Development Excellence” course. Together, these three courses provide a detailed view of the CMMI V2.0 model and the core and domain specific practice areas for the Development and the Services domains. To Register, and, for other course dates, please visit our website (www.processimproveconsult.com), and call or email Nestor K. Ovalle (Ph 505-670-4929, Email nkovalle2d@gmail.com).

    Event Details

  • VIRTUAL,
    25 February, 2021 25 February, 2021 25-25 February, 2021

    Building Service Excellence

    Instructor: N.K. Ovalle

    $550.00

    VIRTUAL (ONLINE LIVE) COURSE. The 1-Day “Building Service Excellence” course provides a detailed view of the CMMI V2.0 Service domain practice areas. The “Building Service Excellence” course may be taken immediately following the 2-day “Foundations of Capability” course and may be taken with the 1-day “Building Development Excellence” course. Together, these three courses provide a detailed view of the CMMI V2.0 model and the core and domain specific practice areas for the Development and the Services domains. To Register, and, for other course dates, please visit our website (www.processimproveconsult.com), and call or email Nestor K. Ovalle (Ph 505-670-4929, Email nkovalle2d@gmail.com).

    Event Details

  • VIRTUAL,
    25 February, 2021 25 February, 2021 25-25 February, 2021

    Building Service Excellence

    Instructor: N.K. Ovalle

    $550.00

    VIRTUAL (ONLINE LIVE) COURSE. The 1-Day “Building Service Excellence” course provides a detailed view of the CMMI V2.0 Service domain practice areas. The “Building Service Excellence” course may be taken immediately following the 2-day “Foundations of Capability” course and may be taken with the 1-day “Building Development Excellence” course. Together, these three courses provide a detailed view of the CMMI V2.0 model and the core and domain specific practice areas for the Development and the Services domains. To Register, and, for other course dates, please visit our website (www.processimproveconsult.com), and call or email Nestor K. Ovalle (Ph 505-670-4929, Email nkovalle2d@gmail.com).

    Event Details

  • VIRTUAL,
    11 March, 2021 11 March, 2021 11-11 March, 2021

    Building Service Excellence

    Instructor: N.K. Ovalle

    $550.00

    VIRTUAL (ONLINE LIVE) COURSE. The 1-Day “Building Service Excellence” course provides a detailed view of the CMMI V2.0 Service domain practice areas. The “Building Service Excellence” course may be taken immediately following the 2-day “Foundations of Capability” course and may be taken with the 1-day “Building Development Excellence” course. Together, these three courses provide a detailed view of the CMMI V2.0 model and the core and domain specific practice areas for the Development and the Services domains. To Register, and, for other course dates, please visit our website (www.processimproveconsult.com), and call or email Nestor K. Ovalle (Ph 505-670-4929, Email nkovalle2d@gmail.com).

    Event Details

  • VIRTUAL,
    11 March, 2021 11 March, 2021 11-11 March, 2021

    Building Service Excellence

    Instructor: N.K. Ovalle

    $550.00

    VIRTUAL (ONLINE LIVE) COURSE. The 1-Day “Building Service Excellence” course provides a detailed view of the CMMI V2.0 Service domain practice areas. The “Building Service Excellence” course may be taken immediately following the 2-day “Foundations of Capability” course and may be taken with the 1-day “Building Development Excellence” course. Together, these three courses provide a detailed view of the CMMI V2.0 model and the core and domain specific practice areas for the Development and the Services domains. To Register, and, for other course dates, please visit our website (www.processimproveconsult.com), and call or email Nestor K. Ovalle (Ph 505-670-4929, Email nkovalle2d@gmail.com).

    Event Details

  • VIRTUAL,
    25 March, 2021 25 March, 2021 25-25 March, 2021

    Building Service Excellence

    Instructor: N.K. Ovalle

    $550.00

    VIRTUAL (ONLINE LIVE) COURSE. The 1-Day “Building Service Excellence” course provides a detailed view of the CMMI V2.0 Service domain practice areas. The “Building Service Excellence” course may be taken immediately following the 2-day “Foundations of Capability” course and may be taken with the 1-day “Building Development Excellence” course. Together, these three courses provide a detailed view of the CMMI V2.0 model and the core and domain specific practice areas for the Development and the Services domains. To Register, and, for other course dates, please visit our website (www.processimproveconsult.com), and call or email Nestor K. Ovalle (Ph 505-670-4929, Email nkovalle2d@gmail.com).

    Event Details

  • VIRTUAL,
    25 March, 2021 25 March, 2021 25-25 March, 2021

    Building Service Excellence

    Instructor: N.K. Ovalle

    $550.00

    VIRTUAL (ONLINE LIVE) COURSE. The 1-Day “Building Service Excellence” course provides a detailed view of the CMMI V2.0 Service domain practice areas. The “Building Service Excellence” course may be taken immediately following the 2-day “Foundations of Capability” course and may be taken with the 1-day “Building Development Excellence” course. Together, these three courses provide a detailed view of the CMMI V2.0 model and the core and domain specific practice areas for the Development and the Services domains. To Register, and, for other course dates, please visit our website (www.processimproveconsult.com), and call or email Nestor K. Ovalle (Ph 505-670-4929, Email nkovalle2d@gmail.com).

    Event Details