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CMMI Institute

Building Service Excellence

Building Course

Build capability in delivering and managing services through this course designed to be taken after the Foundations of Capability course.

What will I learn in this course?

  • Locate information in the CMMI model related to best practices in delivering and managing services.
  • Use the CMMI Services view to effectively assess, improve, and sustain process capability and performance.

Who should take this course?

This course is intended for anyone interested in improving business performance.

What do I get from this course?

  • Certificate of Completion
  • Prerequisite for serving on a CMMI Appraisal Team.
  • Prerequisite for advanced CMMI training courses. 

What do I need for this course?

Each student is required to have taken Foundations of Capability (or CMMI V2.0 Upgrade Training) before taking this course. This course is composed of lectures and class exercise with time allotted for participant questions and discussion. The format of the course requires that students actively participate throughout the duration of the course without missing any class time.

Price Varies Building Course

1 Day Time Commitment

When is the next course?

  • 1698 Galisteo Street, Santa Fe, NM 87505 Santa Fe, NM 87505
    25 September, 2019 25 September, 2019 25-25 September, 2019

    Building Service Excellence

    Instructor: N.K. Ovalle

    $500.000000000

    This 1-Day “Building Service Excellence” Course follows immediately after the 2-Day "Foundations of Capability" Course. The two courses taken together provide a detailed overview of the concepts contained in CMMI V2.0 for Services and the new Appraisal Method. Check out additional dates at www.processimproveconsult.com.

    Register

  • 2901 Campus Way North, Glenarden MD 20706 Glenarden, MD 20774
    30 September, 2019 30 September, 2019 30-30 September, 2019

    Building Service Excellence

    Instructor: KMS Enterprises, Inc.

    $600.000000000

    CMMI V2.0 Training

    Register

  • 1801 Alexander Bell Drive, Reston, Virginia 20191 Reston, VA 20191
    4 October, 2019 4 October, 2019 4-4 October, 2019

    Building Service Excellence

    Instructor: Leading Edge Process Consultants LLC

    $540.000000000

    This DyNaMiC V2.0 course builds upon the pre-requisite Foundations of Capability, presenting the Services view of CMMI V2.0. Taught by our infotaining instructor, you’ll walk away from this class excited about the model — not confused and sleepy like the people leaving that other guy’s class! (Full schedule at www.CmmiTraining.com.)

    Register

  • 1698 Galisteo Street, Santa Fe, NM 87505 Santa Fe, NM 87505
    20 November, 2019 20 November, 2019 20-20 November, 2019

    Building Service Excellence

    Instructor: N.K. Ovalle

    $500.000000000

    This 1-Day “Building Service Excellence” Course follows immediately after the 2-Day "Foundations of Capability" Course. The two courses taken together provide a detailed overview of the concepts contained in CMMI V2.0 for Services and the new Appraisal Method. Check out additional dates at www.processimproveconsult.com.

    Register

  • 1801 Alexander Bell Drive, Reston, Virginia 20191 Reston, VA 20191
    13 December, 2019 13 December, 2019 13-13 December, 2019

    Building Service Excellence

    Instructor: Leading Edge Process Consultants LLC

    $540.000000000

    This EnGaGiNg V2.0 course builds upon the pre-requisite Foundations of Capability, presenting the Services view of CMMI V2.0. Taught by our dynamic, award-winning instructor, and packed full of practical exercises. You’ll stay awake and engaged! (Full schedule at www.CmmiTraining.com.)

    Register

  • 1698 Galisteo Street, Santa Fe, NM 87505 Santa Fe, NM 87505
    18 December, 2019 18 December, 2019 18-18 December, 2019

    Building Service Excellence

    Instructor: N.K. Ovalle

    $500.000000000

    This 1-Day “Building Service Excellence” Course follows immediately after the 2-Day "Foundations of Capability" Course. The two courses taken together provide a detailed overview of the concepts contained in CMMI V2.0 for Services and the new Appraisal Method. Check out additional dates at www.processimproveconsult.com.

    Register