Based on the benefits reaped by our company by adopting PCMM ML3 processes, we decided to embark on the PCMM ML5 journey and adopt high maturity level processes. The competitive landscape is changing and new approaches & models of competitiveness are needed to deal with business challenges ahead. This also demands for enhanced organization capabilities and agile culture that will enable firms to serve their customers better and differentiate in the competitive market. We took focused interventions aligned with PCMM principles to attain business sustainability and gain competitive advantage in terms of people & profit. The change management journey was quite interesting and of great learning.