background spans in the field of Software Quality Assurance, Metrics, Customer Satisfaction, and Project Management. With over 12 years' experience in the industry, he currently works at Mindtree Limited
, Bangalore, where he handles metrics and customer satisfaction. He specializes in exploratory data analysis, process performance benchmarking, and statistical modelling for software projects. Prior to joining Mindtree, Milan was with Digite Infotech, Bangalore, where he was a Scrum Master in a large product implementation project. Milan is a Certified Data Scientist -- with specialization in R & Data Visualization -- and a Certified Scrum Master.