CMMI Institute

Capability Counts 2019

30 April & 1 May, 2019

Reston, VA

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Speaker Profile

Gabriela Da Cunha Arnold, CMMI & Process Management Leader

IBM

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About

Gabriela Da Cunha is leading the Global CMMI Program for IBM, with 20+ years of professional experience and more than 10 years of international experience as program manager, senior consultant, and CMMI HM Lead Appraiser. She has strong project management and people management skills, with experience in both corporate system development and process improvement projects. She has lead multi-disciplinary and multi-country teams and managed human, technical and financial components.

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SPEAKER PRESENTATION

CMMI V2.0 as a Key Enabler for IBM Quality Transformation

Conference Track: Improving Quality with CMMI

IBM is expected to renew its Enterprise CMMI Certification on mid 2019 and we would like to share with you the focus of our quality transformation journey and how we are taking benefit from CMMI v2.0 adoption. We have been driving a client centric, end-to-end and differentiated approach towards enhanced value delivery, reduced risks and increased client satisfaction. With this perspective we are leveraging consistency on our high process maturity and getting positive outcomes from our innovation initiatives, such as NPS score integration with delivery process and Cognitive tools adoption. Key takeaways - End-to-End quality transformation on a large scale- CMMI v2.0 framework leveraging transformation - Integration of NPS score on delivery process- Cognitive tools applied on high maturity infrastructure and education needs