Speaker Profile
Jose Enrique Perez Villasenor,
SIECenter, RFC PEVE640908CW4
About
José Enrique Pérez Villaseñor. He is an engineer in computer systems. He earned a master's degree in systems design from the University of Manchester, England. He has the following certifications: High Maturity Lead Appraiser by the CMMI Institute in CMMI-DEV and CMMI-SVC, certification as Knowledge Black Belt by the Lean Six Sigma Institute and Project Management Professional (PMP) by the PMI. He has been an instructor, developer, project manager and software development manager. Since 2004, he has been dedicated to disseminating quality models. He was a lecturer in the SEPGLA conference and has conducted multiple appraisals in Europe, Asia and Latin America.
SPEAKER PRESENTATION
Conference Track: Performance Management
As organizations mature, their objectives and processes evolve, creating different information and process improvement needs. Initially, the objectives of the organization are qualitative and focused on commercial needs; therefore, they require basic information on the performance of their processes in order to provide information to the areas related to marketing and sales. With the passage of time, their objectives evolve to more detailed quantitative objectives, focused on the performance and quality of the key processes; the information needs also evolve seeking to have a better understanding of the performance of their key processes and subprocesses, and thus driving the process improvement efforts. This conference aims to describe each CMMI level and the natural evolution of the objectives of the organization and its measurements; from initial performance goals and basic performance metrics, through organizational measurements and the definition of Quality and Process Performance Objectives (QPPOs) based on the business goals. We will talk about how the QPPOs drive the selection of key processes / subprocesses, and the definition of measures which give insight of the performance of these processes, and the creation of PPBs and PPMs. With this information, the organization can identify the common and special causes of process variation, know the capability of its key processes and thus define improvements for achieving the QPPOs.