How capable is your organization?

All organizations have capabilities. What many don't have is a process by which they can measure their different capabilities against best practices and pinpoint which ones are driving higher performance.

  • 50%

    don’t have standard processes, process assets, and job aids.

  • 42%

    have no established planning process.

  • 41%

    aren’t encouraging employees to build organizational capabilities.

  • 33%

    cite difficulties in monitoring plans and making adjustments when needed.

  • 54%

    do not measure what matters.

Why Build Capability?

Knowing your organization’s key capabilities creates new value.

When an organization’s distinctive capabilities are clearly defined, everything and everyone within the organization begins to positively reinforce each other. The business takes on new life as people know and focus on putting standard processes in place to strengthen their key capabilities.

Organizations that know their capabilities see results:

  • Increased customer satisfaction.
  • Increased probability of capturing new and repeat business.
  • Increased profit through improved quality and less rework.
  • Increased productivity.
  • Decreased risks.

Learn More


 
When an organization's distinctive capabilities are clearly defined, everything and everyone within the organization begins to positively reinforce each other.

CMMI Development

Designed to meet the challenges of the changing global business landscape, CMMI Development  drives business performance through building and benchmarking key capabilities.

The core of CMMI Development is a proven set of global best practices organized by critical business capabilities which improve business performance. These critical capabilities address the biggest challenges common to any organization, including:

  • Engineering and Developing Products
  • Improving Performance
  • Sustaining Habit and Persistence
  • Managing Business Resilience
  • Planning and Managing Work
  • Selecting and Managing Suppliers
  • Ensuring Quality
  • Managing the Workforce
  • Supporting Implementation

Using CMMI

Explore the many different ways practitioners and organizations can get started with the CMMI.

Adoption Guide

Adoption Guide

Whether you are new to CMMI or an existing user, the Adoption Guide is your roadmap and first step on your performance improvement journey. View an overview of the CMMI Quick Reference Guide.

CMMI Models

CMMI Models

The models provide an integrated and holistic approach that allows organizations to focus on performance improvement areas for Development, Services, Supplier Management, and People CMM.

CMMI Training and Certifications

CMMI Training and Certifications

CMMI Training Courses and Certifications are designed to prepare individuals to successfully understand and adopt the CMMI to achieve better performance results.

CMMI Appraisals

CMMI Appraisals

CMMI appraisals help businesses identify strengths and weaknesses of existing organizational performance and processes. The results provide a clear path to adopt model best practices. Click here to purchase the Method Definition Document.

Connect with a CMMI Consultant

Connect with a CMMI Partner

ISACA has experienced partners to get you started on your journey to improve your organizational performance. Contact a CMMI Partner through our Partner Directory or contact us for more information at [email protected]

Explore CMMI Resources

Explore CMMI Resources

Visit the CMMI Resource Center and browse through our collection of presentations, webinars, articles, case studies, and whitepapers to answer all your CMMI questions.

Which CMMI Model addresses your challenges?

Organizations using CMMI Institute models to build capability have achieved improvement in customer satisfaction, employee engagement, and organizational performance.

 

  • Does your organization…

    • Struggle to deliver products and services that really satisfy all of your users’ needs?
    • Find it difficult to eliminate defects in your products and services?
    • Want to design a product or service that gives you the edge over the competition?

    Then you need CMMI Development

    The CMMI-DEV model provides guidance for improving an organization’s capability to develop quality products and services that meet the needs of customers and end users. These best practices will help your organization improve efficiency, speed, and product quality fueled by a lower number of defects.

    Luc Chiasson, Group Leader of Quality Assurance and Continuous Improvement, CAE

    How it can help

    The CMMI-DEV model provides guidance for improving an organization’s capability to develop quality products and services that meet the needs of customers and end users. These best practices will help your organization improve efficiency, speed, and product quality fueled by a lower number of defects.

    Key Process Areas

    • Product Integration
    • Requirements Development
    • Technical Solution
    • Validation
    • Verification
    Learn More About the Model

  • Does your organization…

    • Find it difficult to align resources to meet service demand?
    • Aspire to maintain a consistently high level of customer service?
    • Struggle to deliver services on time and within a budget?

    Then you need CMMI® Services (CMMI-SVC)​

    CMMI for Services implementation has taken our delivery to the next level. It has helped build internal strength, synergizes our efforts better, and brought us to a level of zero defects

    Mike Doobay, Global Leader for Minacs Marketing Solutions and Minacs IT Services

    How it can help

    The CMMI Services model provides guidance for improving an organization’s capability to provide quality services for customers and end users. These best practices help organizations provide superior service by strengthening weak customer touch points and enhancing the customer experience.

    Key Process Areas

    • Service Continuity and Delivery
    • Incident Resolution and Prevention
    • Service System Transition and Development
    • Capacity and Availability Management
    • Strategic Service Management
    Learn More About the Model

  • Does your organization…

    • Spend too much time solving your problems with suppliers?
    • Worry that your suppliers don’t understand your requirements and expectations?
    • Want to improve your operational efficiencies by leveraging supplier’s capabilities to deliver quality solutions?

    Then you need CMMI® Acquisition (CMMI-ACQ)

    In today’s increasingly complex business environment, companies are relying more on external suppliers to provide products and services to satisfy customer needs. The CMMI for Acquisition provides well-defined practices to ensure that you choose capable suppliers and that your relationship with them is well-defined and managed to produce the best results for the customer or end user

    Alex Stall, CMMI Institute Practice Leader

    How it can help

    The CMMI Acquisition model provides guidance for improving an organization’s capability to initiate and manage the acquisition of products and services that meet the needs of customers and end users. These best practices help define requirements to identify capable suppliers and vendors that can help reduce costs, manage quality, increase efficiency and mitigate delays.

    Key Process Areas

    • Agreement Management
    • Acquisition Requirements Development
    • Acquisition Technical Management
    • Acquisition Validation and Verification
    • Solicitation and Supplier Agreement Development
    Learn More About the Model

  • Does your organization…

    • Aspire to build a capable workforce to provide service excellence?
    • Worry about your employees having the right resources for their success?
    • Want to increase employee morale and limit turnover?

    Then you need People Capability Maturity Model (PCMM)®​

    In my opinion, PCMM can be beneficial to an organization which is people, quality and customer-focused. Any organization serious about business performance, people development, and organization strategy and goal alignment, should adopt this model.

    Dr. Jaideep Devare, Managing Director of Mahindra Insurance Brokers Ltd. (MIBL)

    How it can help

    The People Capability Maturity Model provides guidance for improving the capability of an organization’s workforce. These best practices help identify skill gaps, break down workflow bottlenecks, and empower team members to develop skills that will help the organization succeed.

    Key Process Areas

    • Communication and Coordination
    • Empowered Workgroups
    • Compensation
    • Continuous Workforce Innovation and Planning
    • Competency and Career Development
    Learn More About the Model

Learn how CMMI can improve your organization's performance, quality, and profitability.

Request follow-up from a CMMI expert to learn how to get started.

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