CMMI Institute

Capability Counts 2020

21 April & 22 April, 2020

Crystal City, , VA

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Speaker Profile

Sherine Anwar, Business Analytics and Strategy Consultant - CMMI High Maturity Eminence Leader

IBM

About

Sherine is working as an IBM Client Services Excellence High Maturity Eminence Leader, with 19+ years of experience in the area of software engineering field, global delivery models, CMMI HM deployment, lean and six sigma operating models, quality transformation, change management, process consultancy, improvement programs deployment and management. She has strong project management and leadership skills, with experience in leading multi-country teams with different cultures.

SPEAKER PRESENTATION

CMMI Dev V2.0, The High Maturity Approach

Conference Track: High Maturity

This presentation is a real case example to demonstrate the full thread with data. The content is planned to cover the following points: - An overview of IBM HM solution, how it was redesigned to meet CMMI DEV 2.0 High Maturity practices requirements - With one actual example covering the selection of QPPOs, periodical metrics analysis and monitoring, common and assignable causes of variation, how they are analyzed and how improvement solutions are selected, validation with statistical methods - How the improvement solution realized at project level was generalized at ORG level, with a study of 250+ project CARs - How the CAR study was used to trigger large scale improvements - Benefits realized at ORG level - How the overall benefits were summarized as part of the performance report Example of real improvements achieved: (and this is already part of the IBM press release, numbers are already published there) - Net Promoter Score (NPS), a key indicator of client satisfaction and loyalty, improved by +16 points (LTM basis). - Also, by leveraging mature practices, IBM assets and accelerators along with performance management, they were able to achieve greater than 95% on-time project performance. - Code Quality Index improved by 20%, to become above industry best practice(industry BP for CQI is 3.0 on a scale of 1 - 4)"

Lean and Kanban in CMMI V2.0 High Maturity Framework

Conference Track: Methodology Integration

IBM has successfully achieved its Enterprise CMMI Maturity Level 5 Accreditation using CMMI Dev V2.0 We would like to share our approach of using CMMI V2.0 High Maturity practices to improve Quality and Throughput for Agile Projects. We have blended CMMI Practices, Lean and Kanban, Predictive analytics and Cognitive tools to address delivery challenges and increase client satisfaction. The case study shows how a preventive strategy was developed to achieve the defined goals. An experience sharing session by CMMI HM SME and Agile SME.